Commercial Vehicle Ambassador
Application Deadline: 5 September 2025
Department: Operations - Field(OPS001)
Employment Type: Part Time
Location: I5-231_2000 Wellington Ave
Reporting To: Operations Manager
Compensation: $17.00 / hour
Description
The Commercial Vehicle Ambassador manages the curbside and holding area for Taxi's, Ride Share & Buses and any other commercial vehicle in the managed area(s). Greets and creates a welcoming atmosphere for our customers, clients & stakeholders. They perform a variety of tasks to ensure a smooth operation of the managed area(s) for safety & efficiency, while delivering service that exceeds our customer/client's expectations. The Commercial Vehicle Ambassador works closely with fellow team members, Operations Manager, and/or Shift Supervisors to ensure that safety standards and flow are met at all times. Communication through various methods including 2 way radios and ear pieces.
Key Responsibilities
Must be flexible to work nights/days Monday-Sunday, Holidays and special events.
Greet arriving and departing guests in a friendly and courteous manner.
Act as a traffic controller to direct incoming and outgoing guests to appropriate area(s).
Use respectful communication to assist guests/customers, stakeholders & operators with their questions, problems, and concerns, relay information to Operations Manager
Immediately report any accidents, incidents or safety concerns to Operations Manager, Supervisors & Airport Directive tool(s).
Always communicate professionally with guests, client and teammates.
Employee must be able to perform essential functions of the position with or without reasonable accommodations.
Skills, Knowledge and Expertise
At least 18 years of age
Excellent customer service and communication skills
Ability to verbally communicate with guests, client, stakeholders & operators
Adapt & adopt to technologies
Able to stand for long periods of time
Previous customer service experience, preferred
Benefits
(Full-Time Employee Only)
Medical/Vision
Dental
Life Insurance
AD&D
STD
LTD - offered based on employee group
RRSP - offered based on employee group
EAP - offered based on employee group
Vacation
