ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM’s list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.
ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.
Job Summary
Now, if you were to come on board as our Office Move Coordinator, we’d ask you to do the following for us:
The move coordinator has many job functions, but most important is to assist associates throughout the move process and ensure a smooth, efficient and stress-free moving experience
Assisting with all office relocations, including but not limited to moving desks, office equipment, furniture, and other heavy items. This role involves physical labor to transport and set up office furniture and equipment as part of office moves.
Organize and manage all aspects of internal office moves, receive and process client move requests, coordinate with scheduled vendors, and create and distribute move packages and needed material to clients to ensure the move processes are in accordance with client policies and procedures
Participate in Workplace Services meetings as well as client meetings
Have a strong customer service commitment and ability to provide customer satisfaction
Complete facility service requests including, but not limited to, digital lock resets, installations and the adjustment of hardware set up, signage and nameplates
Ensure client satisfaction through the move management process
Coordinate moves and assigned tasks within internal team and where needed property management, facilities management and all parties involved
Coordinate with client to execute move management schedule
Ensure data accuracy within CAFM systems
Update and modify autoCAD drawings
Think you have what it takes to be our Office Move Coordinator? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. You have:
Post-secondary education in a related field preferred
Experience in project management, project strategy planning and move management
Computer literate with proficiency in Microsoft Office suite of products
Two years experience using autoCAD (computer-aided design) software is an asset
Experience with and use of CAFM (computer-aided facility management) software would be an asset
Strong time and task management skills and a commitment to customer service
Excellent oral and written communication
The ability to quickly master new technical tools and platforms
Three years’ demonstrated success providing outstanding customer service
Proactive approach to tackling issues and demonstrated creative problem-solving ability with high attention to detail
Ability to lift up to 23kg(50lbs.)
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
