Who We Are
At Litco Law, we are known for our extraordinary and unsurpassed firm culture –
and for the people behind that culture. We’ve been recognized as a Canadian Top
Employer [https://reviews.canadastop100.com/top-employer-litwiniuk-company] and
know that this kind of success only happens when you have amazing people on your
team who are passionate about their work, the company, and their clients.
By joining Litco Law, you will be part of an incredible team of passionate,
purpose-driven people who believe in excellence and focus on doing their best
work every day. Our core values guide everything we do and are reflected in how
we interact with our clients, team members, and community.
Come meet our Case Management team here!
[https://www.litwiniuk.com/case-managers/]
How You’ll Make a Difference
Case Managers oversee our client files and are responsible for maintaining
high-quality client service while moving cases toward resolution or litigation
efficiently and as quickly as possible. Our Case Managers are partnered with
Client Care Specialists, who provide administrative and operational support, and
frequently collaborate with lawyers, legal assistants, and other team members to
enhance our firm’s services and client experience. A key function of this role
is to provide the highest level of client service and keep our clients happy –
we want to deliver unforgettable client experiences and be known for our
commitment to incredible client service.
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You Will:
- Manage client files starting from the initial meeting right through to the
delivery of the cheque at the end of the file
- Find ways to make life easier for our clients and remove unnecessary stress
whenever and wherever possible
- Decrease the average lifespan of a file, getting money into
our client’s pocket faster, and improving cash flow for the business
- Improve client satisfaction and maintain it at a high level, while managing a
case load
- Educate our team on the “tricks of the trade” for communicating with external
insurance adjusters
- Maintain high-quality relationships with insurance adjusters and defence
lawyers to facilitate faster and fairer claim resolution
- Review client records and evidence and identify key information
- Complete quantum assessments and proposals on files
- Assist with obtaining instructions from clients and support settlement
negotiations
- Find ways to eliminate waste from processes, reduce spending on
disbursements, and ensure efficient and effective file management
Who You Are
- Demonstrate claims-management skills in a fast-paced, high volume work
environment
- Have 1+ years of experience in Claims Adjusting for Bodily Injury or Casualty
claims
- Are experienced working with everyday people
- Are a proactive and visionary thinker with a resourceful work ethic and
strong analytical skills
- Are enthusiastic about office culture, and can easily build strong
relationships internally and handle sensitive situations that require
empathy, tact, and confidentiality
- Pride yourself on exceptional time management skills, and a high level of
professionalism and discretion
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What We Offer
At Litco Law, we know that a caring team is a team that is cared for. Just a
few of the perks of joining our team include…
High-performance culture – You can be a dreamer, and you’re not the only one.
Thrive in our A-player community of high-achieving visionaries with a passion
for finding ways to make a positive impact.
Learning and development opportunities – We will support and invest in your
evolution and improvement because we believe that exceptional people crave the
opportunity to grow.
Freedom and responsibility – We have a culture of freedom and responsibility,
which means hiring talented people and then getting out of their way. We believe
in trust and transparency, flexibility, recognition, and appreciation.
Health and Wellness benefits – The well-being of our team members always comes
first. Health benefits, a virtual employee assistance program, and a flexible
health and wellness spending account are just a few of the ways we support our
team.
In-house book club – We get paid to read! At Litco Law, we believe in rewarding
our team members for investing time in their personal and professional
development.
Flexibility – Yes, the rumours are true! We offer unlimited paid vacation and a
hybrid model for working remotely and in-office.
Check out our Careers website here [https://www.litwiniuk.com/careers/] to learn
more.
We Are Growing Fast. Join Us.
Litco Law provides a home for the mountain climbers, dreamers, and hardworking
people who want to make a difference in the world. We offer multiple locations,
state-of-the-art technology to support our clients and team members, and a
workplace culture like no other. Join us today.
