At PointClickCare our mission is simple: to help providers deliver exceptional
care. And that starts with our people. As a leading health tech company that’s
founder-led and privately held, we empower our employees to push boundaries,
innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+
integrated partners, our platform serves over 30,000 provider organizations,
making a real difference in millions of lives. We also reinvest a significant
percentage of our revenue back into research and development, ensuring our
employees have the resources to innovate and make a lasting impact. Recognized
by Forbes as a top private cloud company and honored as one of Canada’s Most
Admired Corporate Cultures, we offer flexibility, growth opportunities, and
meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter
healthcare future; one that is human-first and accelerated by AI to create
meaningful and lasting change. Employees harness AI as a catalyst for
creativity, productivity, and thoughtful decision-making. By integrating AI
tools into our daily workflows, collaboration is enhanced, outcomes are
improved, and every team member has the proficiency to maximize their impact. It
all starts with our hiring practices where we uncover AI expertise that
complements our mission, and we continue to invest in training and development
to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To
learn more about PointClickCare, check out Life at PointClickCare
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connect with us on Glassdoor
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Travel to Office expectations
For Remote Roles: As this role is remote, there will be in-office events that
will require travel to and from the Mississauga and/or Salt Lake City office.
These will include, but not limited to, onboarding, team events, semi-annual and
annual team meetings.
For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside
within commutable distance to the office/location specified in the job listing.
This will include, but not limited to, weekly/bi-weekly/monthly events in the
office with your specific team. This is a requirement for this role.
Job Summary
The Senior Software Engineer is responsible for proactively building systems,
identifying, and mitigating product security level issues while working with the
overall product team to detect potential issues in production. This
multi-faceted role involves engineering solutions, guiding product teams on best
practices, performing reviews, conducting thorough investigations, creating
detection rules, monitoring security alerts, and collaborating with other
security teams to enhance the organization’s overall security posture. The ideal
candidate will have a strong technical background in software engineering, cyber
security, excellent analytical skills, and a proactive approach to threat
detection and response.
Key Responsibilities
•System Development & Management: Solution, develop, and maintain custom
scripts, tools, and techniques to enhance threat detection and response
capabilities. Manage and optimize security detection tools and platforms.
•Data Analysis: Analyze security data from various sources, including logs,
SIEM(s), network traffic, and endpoint data, to identify patterns, trends and
anomalies indicative of potential threats.
•Collaboration: Work closely with other cyber security professionals, product
teams, and external partners to share threat intelligence and improve overall
security posture.
•Continuous Improvement: Stay up-to-date with the latest cyber threats, trends,
and technologies to continuously improve threat hunting and detection
methodologies and tools.
•Product Advisement: "Shift-left" to work with existing product teams to
identify, remediate, and fix new or existing product deficiencies.
•Detection Rule Development and Stewardship: Create and maintain detection rules
and signatures for various security tools (e.g., SIEM, IDS/IPS) to identify
potential threats and anomalies.
•Incident Response: Collaborate with the incident response team to analyze and
respond to security incidents, ensuring timely and effective mitigation.
•Threat Intelligence: Integrate threat intelligence feeds and data into
detection mechanisms to improve the accuracy and relevance of alerts.
•Reporting: Understand the nature of threats, potential impact, response actions
taken, and recommended mitigation strategies.
Qualifications
•Education: Bachelor’s degree in Computer Science or a related field.
Certifications are not required however being a Certified Ethical Hacker is a
plus.
•Experience: Minimum of 10-15 years of experience in software engineering,
•Technical Skills: Expert level understanding of software engineering skills
with Java, C#, or other OOO languages with focus on app security best
practices. Proficiency in using security tools and technologies such as SIEM,
IDS/IPS, EDR, network analysis tools, and OWASP Top 10 knowledge is desirable
but not required. Strong scripting skills (e.g., Python, PowerShell) are also
highly desirable.
•Security Skills: Appreciation and eagerness to learn about account security,
app security, threat hunting, security detection, incident response, or related
areas.
•Analytical Skills: Excellent analytical and problem-solving skills, with the
ability to think critically and creatively to identify and mitigate threats.
•Communication: Strong written and verbal communication skills, with the ability
to convey complex technical information to both technical and non-technical
stakeholders.
•Team Player: Ability to work effectively both independently and as part of a
team in a fast-paced, dynamic environment.
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g.
Github Copilot) and knowledge of latest Generative AI Model capabilities would
be an asset.
LI-remote
LI-AJ1
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$112,500 - $125,000 a year
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity
without discrimination or harassment on the basis of race, religion, national
origin, status, age, sex, sexual orientation, gender identity or expression,
marital or domestic/civil partnership status, disability, veteran status,
genetic information, or any other basis protected by law. PointClickCare
welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all
aspects of the selection process. Please contact recruitment@pointclickcare.com
should you require any accommodations.
When you apply for a position, your information is processed and stored with
Lever, in accordance with Lever’s Privacy Policy
[https://www.lever.co/privacy-policy]. We use this information to evaluate your
candidacy for the posted position. We also store this information, and may use
it in relation to future positions to which you apply, or which we believe may
be relevant to you given your background. When we have no ongoing legitimate
business need to process your information, we will either delete or anonymize
it. If you have any questions about how PointClickCare uses or processes your
information, or if you would like to ask to access, correct, or delete your
information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com [recruitment@pointclickcare.com]
PointClickCare is committed to Information Security. By applying to this
position, if hired, you commit to following our information security policies
and procedures and making every effort to secure confidential and/or sensitive
information.
