Art Director - Marketing Design

Jane App • Remote • 1d ago

Join Our Mission: Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote

giving you the freedom to work from any corner of Canada.

Your Role in Our Journey

If you light up at the thought of design that’s human, helpful and genuinely delightful—you’ll fit right in at Jane. We’re looking for an Art Director who brings all that (and more) to our growing team to lead the next evolution of our brand.

You’ll be the kind of creative lead who rolls up their sleeves and gets into the work—pushing pixels, crafting visuals, and building systems. But you’re also someone who lifts others up. You see coaching and mentorship not as extras, but as essential parts of your creative practice.

In this role, you’ll work closely with the rest of the design team, marketing colleagues, and cross-functional partners to evolve and elevate the Jane brand. Your work will touch campaigns, web experiences, social, and anything else that tells the Jane story out in the world. Most of all, you’ll help create work that is human, helpful and delightful.

Learn More About Us

We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here [https://jane.app/features].

There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews [https://www.glassdoor.ca/Overview/Working-at-Jane-App-EI_IE1791178.11,19.htm] and our Capterra Reviews [https://www.capterra.ca/software/178984/jane-app]

But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!

The Impact You Could Have

Creative leadership on high-impact brand and marketing projects - bringing both strategic clarity and strong creative execution.
Mentorship and coaching for (but not management of) other designers on the team - giving thoughtful feedback, offering guidance, and helping folks grow.
Hands-on design work - developing and executing creative across channels: digital, social, campaigns, and more.
Brand evolution - helping us refine, stretch, and grow the Jane brand while staying true to our voice and values.
Owning the holistic brand ecosystem - ensuring consistency, coherence, and quality across every touchpoint where the Jane brand shows up.
Collaboration - working closely with Marketing, Product, and Brand partners to bring our stories to life in ways that connect.
Clear communication and storytelling - confidently presenting ideas to senior leadership, articulating creative rationale, and advocating for great work.

The Experience We Feel We Need

A seasoned designer with 8+ years of experience and a portfolio that blends craft, concept, and clarity.
Someone who’s done the work - but also knows how to step back, think big, and lead with intention.
A thoughtful, generous mentor who cares about helping others do their best work.
Strong creative instincts, but an even stronger sense of humility. You’re open, collaborative, and easy to work with.
Someone who brings positive energy into a room and loves being part of a team.
Someone who gets the process - not just the pixels. You know how to build ideas, bring others along, and move from concept to execution with clarity.
Someone who has a sense of curiosity and innovation - you’re always exploring, asking questions, and looking for fresh ways to tell stories and solve problems.
Someone who thrives with autonomy and ownership - you’re comfortable leading projects independently, making decisions, and driving work forward with confidence.
Someone who has a mindset of lifelong learning and exploration - you stay engaged, keep up with shifts in the industry, and are always evolving your craft.

Compensation Expectations for the Role

Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $105,700 and maximum annual salary of $165,100. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $125,500.

It's also possible to join Jane at a salary above or below this, which would mean a salary below $125,500 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $125,500 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.

Paying clearly is one of our compensation fundamentals. Watch this [https://vimeo.com/880258361] short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.

We also offer a comprehensive benefits package, You can learn more about it here [https://jane.app/documents/hiring/jane_benefits_overview.pdf]!

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.