About Achievers
The Achievers Employee Experience Platform™ is more than a thank you program.
Our recognition platform inspires employees to recognize everyone, everyday, and
everywhere – driving results that matter. With almost 4 million global users,
the Employee Experience Platform empowers employees in over 170 countries. Visit
us at www.achievers.com [http://www.achievers.com/] to learn more and check out
our platform in action here
[https://www.achievers.com/resources/videos/achievers-experience-platform-demo/].
Join our team of A-players who bring passion to our purpose and believe that
meaningful change can create extraordinary outcomes.
Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and
individuality that each person brings to our team. We are committed to creating
an inclusive, diverse, and equitable workplace where you belong, and your
contributions are celebrated. Together, we achieve more by combining our unique
strengths, fostering collaboration, and inspiring each other to reach new
heights.
Our e-commerce solution Marketplace enables employees to choose rewards that
matter to them. This isn’t a role focused on maintaining the status quo. It’s
about raising the bar and setting the standard for excellence and customer focus
in the incentives space. Lead the next chapter of our evolution: help us build
the future of our Marketplace, anchoring growth and customer impact in
innovation, speed, and scale.
Learn more about Marketplace here: https://www.achievers.com/platform/reward/
[https://www.achievers.com/platform/reward/]
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What you`ll be doing:
- Define and co-own the product strategy for our global Marketplace e-commerce
platform in close partnership with Marketplace leadership, aligning on
vision, priorities, and outcomes.
- Act as a strategic thought partner to cross-functional senior leadership.
- Drive the end-to-end product lifecycle: discovery, research, sizing,
alignment, delivery, optimization. Define and track KPIs to optimize
conversion funnels, user journeys, and post-redemption satisfaction, turning
insights into action and iteration.
- Shape the product experience: from how users discover and redeem rewards, to
how features are prioritized, launched, and refined.
- Lead and mentor a high-performing team of Product Managers and Designers,
working cross-functionally across Engineering, Marketplace Operations,
Support, and GTM teams to deliver differentiating customer-centric solutions.
Develop and inspire excellence through coaching and regular feedback.
- Drive comprehensive documentation, enabling accountability and knowledge
sharing across teams.
- Foster a culture of innovation, accountability, and continuous improvement.
What we are looking for:
- You thrive in accelerated growth environments, enjoy solving enterprise-scale
customer and operational challenges, and are passionate about uniting teams.
- Proven track record of delivering impactful digital e-commerce experiences at
scale.
- Excellent communication skills and a collaborative approach to stakeholder
engagement.
- Strong analytical skills and experience with A/B testing, customer
segmentation, and funnel optimization.
- Experience working directly with customers to gather insights, validate
ideas, and build trust.
- Interest in leading and mentoring high-performance teams. Prior people
leadership experience is not required but is advantageous.
- Bachelor’s or master`s degree in a relevant field.
- Experience with loyalty or B2B2C ecosystems an asset.
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Why you’ll love working at Achievers:
? We are passionate about disruptive technology that’s rooted in science,
research and data.
? We understand the value of employee success in the workplace and have been
recognized [https://www.achievers.com/award/] in numerous publications for our
contributions to HR, for technical excellence, and for our outstanding workplace
culture!
? We foster an environment of connection, security, and community. You’ll feel
at home, without reservation.
? We believe in moving quickly, failing fast, and adapting to change.
? We enjoy coming to work every day because we believe in our product and love
our culture.
? We’re committed to achieving excellence in everything we do.
Benefits & Perks for permanent full time employees:
?? Competitive Pay
???? Parental Leave Top-up
?? Health Benefits and Life Insurance Coverage Upon Your First Day
???? RRSP Matching
??? Flexible Vacation
???? Employee and Family Assistance Program
????? Full access to the LinkedIn Learning Library
?? Internal Mentorship Program
???? Employee-Led Employee Resource Groups
???? A beautiful office space located in Liberty Village, Toronto
? Participation in our Points-based Employee Recognition Program
?? Opportunities for professional development and career growth
Our work environment:
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty
Village, Toronto. Our hybrid work experience is designed to cultivate an
engaging employee experience, where pioneering research intersects with
cutting-edge technology. We strongly believe that collocating teams increases
the chance to innovate together, foster passive learning, create spontaneous
connections, and promote better communication.
Achievers does not offer employment to prospects without first ensuring that
qualified candidates speak directly with the hiring manager and a member of our
HR team. All qualification will be done face-to-face, whether that is in person
or over Zoom. Achievers does not send out offers of employment without meeting
candidates and does not offer employment via text. If you are requested for any
personal information via text and/or without having met a member of our hiring
team in person, please disregard.
Our employees are a diverse and inclusive team of passionate, hardworking
individuals. Achievers is an equal opportunity employer, committed to creating
an environment where our employees can do the best work of their lives. We
encourage all qualified candidates from all backgrounds and experiences to apply
to join our A-Player family.
Achievers is committed to ensuring an inclusive and accessible recruitment
process for all candidates. If you require any accommodations for your
interview, such as assistive technology, wheelchair accessibility, or
alternative formats of materials, please let us know. We are happy to make
necessary arrangements to support your needs.
Achievers does not use AI to make hiring decisions. When you apply to work with
us, a real person reads your application—every time. We believe in thoughtful,
human-centred hiring, and we think your experience, personality, and potential
can’t be judged by an algorithm. That’s why we keep it personal and take the
time to get to know each qualified candidate.
