Job Summary Job Description What is the opportunity? Delivery lead will partner with LOBs, Risk, other enterprise partners to drive delivery of Intelligent Operations capabilities across all Line of Business. What will you do? Delivery Leadership Lead execution of Intelligent Operations' full delivery processes, ensuring successful project outcomes. Partner with the LOB champions and senior management on value and risk tracking, business strategy alignment and roadmaps. Develop and manage business objectives aligned roadmaps. Create and actively manage communication channels across Enterprise-wide stakeholders. Be a point of contact for all LOBs. Track progress within portfolio milestones, facilitating regular updates from teams and stakeholders to ensure transparency and accountability. Agility and Collaboration Foster a culture of ownership, biased for action, agility and lean principles, coaching teams and individuals to adopt cross-functional collaboration. Implement best practices that drive delivery success and continuous improvement. Manage and maintain Jira boards for all PODs, ensuring alignment with delivery goals and milestones. Leverage Jira's reporting and dashboard capabilities to provide visibility into progress, bottlenecks, and team performance. Accountability and Quality Assurance Ensure no work is dropped by maintaining a robust tracking and follow-up process. Hold teams accountable for meeting milestones and timelines while maintaining the highest quality standards. Proactively manage dependencies, facilitate team problem-solving, and develop innovative solutions to address challenges and impediments. Prepare and deliver influential C-level reports on achievements, milestones, progress on deliverables, risks, and issues. What do you need to succeed? Must-have: 10+ years of experience as a Delivery lead with both developments and operations best practices. Prior experience in AI, MLOps, Cloud, SRE, DevOps and ITSM. Strong bias for action and be able to handle multiple priorities simultaneously. Strong organizational, project management and time management capabilities. Strong collaborator, servant leader with delivery mindset and focus on bringing value to the end user. Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously. Nice-to-have: A strong understanding of technology and/or financial services industry. Prior experience working with engineering teams to Data, AI and ML. Hands on with Atlassian tools (Jira and Confluence) Graduate degree / MBA Agile Certification. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. A world-class training program in financial services. Opportunities to do challenging work. #LI-POST #TECHPJ Job Skills Architectural Modeling, Collaboration, Communication, Critical Thinking, Cross-Functional Teamwork, Data Architecture, Data Warehousing (DW), Decision Making, Deliverables Management, Enterprise IT Architecture, Facilitation, Information Technology Consulting, Information Technology Trends, Management Reporting, Multi-Level Communication, Physical Database Design, Strategic Alignment Additional Job Details Address: 330 FRONT ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-06-27 Application Deadline: 2025-08-29 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
