Date Posted: 08/15/2025
Req ID:44823
Faculty/Division: Faculty of Music
Department: Faculty of Music
Campus: St. George (Downtown Toronto)
Description:
About Us:
The Faculty of Music is Canada's largest and most renowned university-based music program for professional musical training, creation, performance, education, and research. Home to a diverse and dynamic community of scholars, performers, composers, and educators, the University of Toronto's Faculty of Music offers a supportive community in one of the world’s most diverse and dynamic cities.
We provide a superb learning environment, an internationally renowned teaching faculty, multiple performance halls, and an outstanding music library collection. With degrees and diplomas available in numerous areas of study, our array of courses and programs provides our 900 students an exceptional opportunity to explore various fields within music. With over 600 concerts and events annually, the Faculty is an exciting and vibrant place to work, study, and visit.
Our faculty members include musicians who perform on the world’s most prestigious stages and record for major labels, scholars who present at leading international conferences and publish with top presses, educators who offer workshops and masterclasses at universities and conservatories worldwide, and composers whose works are performed by renowned ensembles and commissioned by acclaimed musicians and arts organizations. Visit music.utoronto.ca to read profiles of our outstanding faculty members – nearly sixty full-time and one hundred part-time – models and mentors to support a broad range of music-related careers.
Position Summary:
Reporting to the Chief Administrative Officer (CAO), the Director, Information and Learning Technology (ILT) provides strong strategic and innovative leadership to build cohesive, collaborative and coordinated information technology systems and services in support of the Faculty’s academic (teaching, learning and research), student and administrative operations.
The Director will build and lead a team; manage annual budgets; define metrics based on the Faculty’s overall strategic objectives, ensure the integrity, reliability, security, and performance of information systems. The Director will be the primary point of accountability for the effectiveness and efficiency of Technology Solutions for the Faculty. The Director will represent the Faculty on the University’s Information and Technology Services (I+TS) committees and projects and maintain close communication with the University’s Chief Information Officer’s (CIO) office.
The Director will plan, implement, and sustain a comprehensive information and technology environment. The incumbent will provide creative, thought leadership and strategic direction, design, development, sustainment in the areas of technology service, including instructional design, information and learning technologies, web, classroom media, and audio-visual services for students, staff, faculty, and visitors. The incumbent is responsible for the development and implementation of short-term and long-term technology strategies across the portfolio, management of Faculty administrative information systems and of the Faculty’s use of University administrative information systems, and full management of related staff and resources.
The incumbent will ensure that the Faculty’s Technology Services (e.g. IT and learning systems) follow Faculty, University and Government policies, procedures and legislation from a risk management, security, and compliance perspective. The Director will lead the development and execution of an information security plan that protects the confidentiality, integrity, and availability of the Faculty’s data and servers; articulate in lay terms the Faculty IT architecture to establish IT departmental goals, objectives, and operating procedures; and adjusts IT standards and technologies to meet an ever- evolving technological landscape.
The Director consults regularly with the faculty, both individually and with departments and programs, to discuss their use of technology in teaching and research, ascertain their needs, and propose and implement innovative solutions, training, and support. This position actively participates in the life of the institution to understand faculty technical needs and advocate for infrastructure to support those needs. The Director works collaboratively with the Library, Recording and Performance Technology Services, the Office of Student Services, the technical teams in the Faculty’s performance halls, and others in support of academic excellence across the curriculum.
The Director builds strong relationships with faculty and administration and navigates budgetary and staffing challenges to provide creative solutions.
Minimum Qualifications
EDUCATION:
- University degree in Computer Engineering, Computer Science or acceptable combination of education and experience; master’s degree preferred.
EXPERIENCE:
- Minimum of seven (7) years of progressive responsibility working in the field of information systems and technology, with demonstrated technical knowledge/skills in a wide range of client/server environments, internet/intranet technologies, and data and internet security, preferably in a University environment.
- Experience in policy formulation, project management, network systems, web-enabled database systems, management of daily operations, end user support, disaster recovery, and staff IT training.
- Knowledge of academic environment and policies and procedures related to IT management, privacy legislation, and confidentiality.
- Experience managing in a unionized environment.
- Experience administering a Windows-based enterprise network environment is required.
- High-level familiarity with music and digital media hardware, software, and computer programming/scripting languages used in post-secondary music instruction or equivalent, including: professional audio equipment (e.g., mixing consoles, microphones, MIDI keyboards, audio interfaces), professional video equipment, industry standard audio and video editing software (e.g., ProTools, Audacity, Reaper, Adobe Premiere Pro, Da Vinci Resolve, Final Cut, etc.), industry standard music notation software (e.g., Finale, Sibelius, Dorico, Lily Pond, MuseScore), industry standard music educational software (e.g., MusicTheory.net, Auralia), and programming and scripting languages for manipulating and representing music (e.g., MIDI, python, music21, MAX/MSP, VexFlow).
- Extensive experience coordinating and leveraging technology (both specialized music tech and non-specialist tech) in post-secondary music instruction, including: configuring dedicated media workstations or equivalent (e.g., integrating audio/video recording equipment with a computer and recording software, configuring a MIDI keyboard and notation software to allow for real-time notation of musical performance)
- Experience with developing user-friendly implementations of specialized and sophisticated audio/video equipment suitable to multi-purpose classroom environments (e.g., classroom technology setup that serves both as a traditional classroom presentation system and a dedicated media workstation).
- Experience with configuring videoconferencing technologies for remote music making and distance learning or equivalent (e.g., integrating professional audio/video with videoconferencing software and optimizing audio settings of videoconferencing software for remote music making).
- Familiarity with Polycom videoconferencing codecs for broadcast-quality remote music making), encoding music as data for computational manipulation (e.g., MIDI for use in a MAX/MSP patch, developing bespoke encoding for empirical research with music21), and identifying creative applications of non-specialized enterprise solutions suited to the instructional context of music (e.g., creative approaches to the Canvas learning management system's built-in set of tools to deliver media-rich Quizzes, using Microsoft Forms and University of Toronto's MyMedia for remote ensemble auditions or equivalent).
SKILLS:
- Sound knowledge of a variety of software and hardware including SAP, standard operating systems, Microsoft products, SMS, IIS servers, exchange mail server, SQL database system, web servers and virtualization or equivalent.
- Must understand network integration and software development lifecycle.
- Thorough understanding of data exchange and database management in a multi-database environment is required.
- Demonstrated leadership and strategic planning skills.
- Effective oral and written communication skills; Strong interpersonal and customer service skills.
- Excellent organizational and diagnostic/analytical skills.
- Must be a strategic thinker.
- Must be able to lead a technical team with strong supervisory skills.
- Ability to be innovative and creative to support the research, teaching and administrative goals of the Faculty.
- Demonstrated IT strategic planning skills with a thorough understanding and experience with IT operations, user services, administration, and technical development.
- Demonstrated project management skills and the ability to plan, design, develop and implement complex IT technology and systems.
OTHER:
- The Director values, embodies, promotes, and instils in their team a service-oriented approach, with a focus on continuous improvement and innovation. The incumbent is a leader that has demonstrated success throughout their career; can build high performing teams and solutions effectively and efficiently; has the ability to work with faculty and staff to develop, and communicate the status of, technology plans and initiatives; and can promote and deliver quality service to faculty, staff, and students; Ability to work well as a member of a team; ability to work well under pressure and resolve problems; ability to meet deadlines and make sound judgments; and ability to demonstrate tact, diplomacy and conflict resolution skills in dealing with academic, administrative, and technical staff; Required firm commitment to provide exemplary services in a demanding and challenging environment; proven experience in administrative and budgetary planning; and demonstrated ability and interest in working with a highly diverse student and employee population.
Closing Date: 08/25/2025,11:59PM ET
Employee Group: Salaried
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 4 -- Hiring Zone: $106,705 - $124,491 -- Broadband Salary Range: $106,705 - $177,843
Job Category: Information Technology (IT)
