At PointClickCare our mission is simple: to help providers deliver exceptional
care. And that starts with our people. As a leading health tech company that’s
founder-led and privately held, we empower our employees to push boundaries,
innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+
integrated partners, our platform serves over 30,000 provider organizations,
making a real difference in millions of lives. We also reinvest a significant
percentage of our revenue back into research and development, ensuring our
employees have the resources to innovate and make a lasting impact. Recognized
by Forbes as a top private cloud company and honored as one of Canada’s Most
Admired Corporate Cultures, we offer flexibility, growth opportunities, and
meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter
healthcare future; one that is human-first and accelerated by AI to create
meaningful and lasting change. Employees harness AI as a catalyst for
creativity, productivity, and thoughtful decision-making. By integrating AI
tools into our daily workflows, collaboration is enhanced, outcomes are
improved, and every team member has the proficiency to maximize their impact. It
all starts with our hiring practices where we uncover AI expertise that
complements our mission, and we continue to invest in training and development
to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To
learn more about PointClickCare, check out Life at PointClickCare
[https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpointclickcare.com%2Flife-at-pointclickcare%2F&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586947941%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=dIKtrMG7L0sb%2FfLrFRvhcZAmfqfNXTXDTvMsoJkwGvM%3D&reserved=0] and
connect with us on Glassdoor
[https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.glassdoor.ca%2FOverview%2FWorking-at-PointClickCare-EI_IE452666.11%2C25.htm&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586978442%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=KVgSiL%2ByFmnpxTc5PmuErMwRNwDmTGqUzJIUSIm5fY0%3D&reserved=0]and
LinkedIn
[https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpointclickcare%2F&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586994867%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=AFNWMltUX65iQ5E5LFYOrA9bKP10SzKQ7jwcti57q2E%3D&reserved=0].
Travel to Office expectations
For Remote Roles: As this role is remote, there will be in-office events that
will require travel to and from the Mississauga and/or Salt Lake City office.
These will include, but not limited to, onboarding, team events, semi-annual and
annual team meetings.
For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside
within commutable distance to the office/location specified in the job listing.
This will include, but not limited to, weekly/bi-weekly/monthly events in the
office with your specific team. This is a requirement for this role.
Job Summary:
Working under the direction of the leadership team of the Technology & Support
Services, the Systems Developer is responsible for the development, deployment,
and support of AI and application solutions within PointClickCare corporate
environment.
These solutions include automation and orchestration leveraging AI for business
processes that are critical to the various business units. The individual will
provide oversight and guidance to ensure the proper implementation, training,
support, of applications in accordance with best practices.
Self-starter mindset who is willing to work cross functionally as a Technical
Liaison with various departments, using your voice to bring new ideas to the
table that will enhance the day-to-day work environment and content for all
PointClickcare employees.
Key Responsibilities:
•Administration and Governance of SharePoint Online, Power Platform, Teams, One
Drive, Copilot Studio, Azure AI Foundry and other M365 collaboration tools,
Develop AI Agents using Copilot Studio, Azure AI Foundry, PowerApps canvas and
model driven apps, webparts and SPFx Define and build data models using
Dataverse, SharePoint, or other data sources.
•Introduces and supports processes, tools, and methodologies to balance needs
for the development, from coding and deployment to maintenance and updates.
•Responsible to identify and investigate data platform related issues in terms
of performance & consistency and providing fixes (analyze and fix bugs) and
workarounds in partnership with Data engineer and Data Architect.
•Collaborates with cross platform teams to deliver tooling and processes that
will result in automated workflows; this will include the automated build
process, environment setups, testing scripts, deployments, and production
operational metrics/debugging information.
•Implements continuous improvements/efficiencies to the product lifecycle and
business processes by utilizing common tools and different innovation techniques
and guiding the reuse of existing ones.
Your Key Strengths:
•Experience with API or rest services integrations and understanding of how to
implement solutions with multiple data sources.
•Ability to respond to system issues, drive and participate in high - priority
incident calls and emergency activities outside of standard office hours as
needed
•2-3 years' experience with AI platforms leveraging different LLMs
•Familiarity with retrieval-augmented generation (RAG) or vector database
integration
•Microsoft Azure, Azure AI Foundry, Copilot Studio experience
•Experience in Microsoft Graph, Power Apps, Power Automate, Power Virtual
Agents, SharePoint, Teams, Streams
•Tools such as GitHub, JIRA, Confluence, and Continuous Integration (CI)
systems, Power Automate, Copilot Studio.
•JavaScript, HTML5, CSS, XML, JSON, SQL, React, SPFx, Azure Function and Web
Services, C#, ASP.NET [http://ASP.NET], and .NET Frameworks, Python, PowerShell,
Microsoft Azure App Services and Functions
•3+ years’ experience working with Microsoft Power Platform, Teams,
\n
\n
$90,000 - $100,000 a year
Canada: At PointClickCare, base salary is one of the many components that make
up our total rewards package. The Canada base salary range for this position is
$90,000 - $100,000 + fulltime benefits.
Our salary ranges are determined by job and level. The range displayed on each
job posting reflects the target for new hire salaries for the position across
all Canada locations. Within the range, individual compensation is determined by
job-related skills and knowledge, relevant experience including professional and
lived experience, and/or work location. Your recruiter can share more
information about our total rewards package during the hiring process.
Overtime Eligible
\n
Tech C P2
LI-MG1
LI-Remote
Canada
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity
without discrimination or harassment on the basis of race, religion, national
origin, status, age, sex, sexual orientation, gender identity or expression,
marital or domestic/civil partnership status, disability, veteran status,
genetic information, or any other basis protected by law. PointClickCare
welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all
aspects of the selection process. Please contact recruitment@pointclickcare.com
should you require any accommodations.
When you apply for a position, your information is processed and stored with
Lever, in accordance with Lever’s Privacy Policy
[https://www.lever.co/privacy-policy]. We use this information to evaluate your
candidacy for the posted position. We also store this information, and may use
it in relation to future positions to which you apply, or which we believe may
be relevant to you given your background. When we have no ongoing legitimate
business need to process your information, we will either delete or anonymize
it. If you have any questions about how PointClickCare uses or processes your
information, or if you would like to ask to access, correct, or delete your
information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com [recruitment@pointclickcare.com]
PointClickCare is committed to Information Security. By applying to this
position, if hired, you commit to following our information security policies
and procedures and making every effort to secure confidential and/or sensitive
information.
