Long View. A career that helps you get more out of life.
A Long View career helps you get more out of life. We don’t just say it, we
prove it. Every day. We’re proud of our reputation as one of North America’s
most dynamic IT providers — and we’re even prouder of our culture that allows
our people to live life to its fullest. At Long View, we create an environment
of collaboration and support, of innovation and enthusiasm, of inclusion and
belonging. As a member of the Long View team, you’ll see how our company’s core
pillars — Integrity, Competence, Value, and Fun — resonate through the
workplace. And in a recent survey, 90% of Long View team members rated Long View
as a good or great place to work!
Are you passionate about driving high value solutions to your clients and want
to lead a team in a company that believes in Integrity, Competence, Value and
Fun?
We are looking for an energetic and motivated ServiceNow Solutions Architect for
our Head Office branch located in any of the following cities, including
Vancouver, Calgary, Edmonton, or Toronto. In this role you will utilize strong
business and technical consulting skills to develop solutions that solve
business challenges while creating desired outcomes! You will not only play an
integral role to deliver cutting edge solutions but also work with Account
Managers to support projects and optimize sales opportunities in key accounts.
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A Day in the Life:
- Work with clients to develop proposal for ServiceNow services provided by
Long View
- Develop work breakdown structure (“WBS”) artifacts to support proposals to
estimate cost and delivery
- Gather client ServiceNow requirements to develop proposals and solutions
- Lead activities surrounding the ServiceNow Partner portal for programs Long
View is enrolled in
- Work with the Long View branch Architects and Account Managers to engage with
clients to support their ServiceNow needs
- Attend weekly practice alignment sessions with practice leadership team
members
- Act as an escalation point for in-flight projects to address any scope,
budget, schedule, and other general project related estimates provided during
presales
- Act as an escalation point for in-flight projects to assist with the creation
of new Project Change Requests (“PCRs”)
- Maintain ServiceNow sales and pre-sales certifications in alignment with
ServiceNow partner program requirements
- Work with Long View Partner Services to monitor, manage, and respond to
ServiceNow partner requirements
- Provide guidance to the Long View consulting community on ServiceNow best
practices and news
- Act as the go-to resources for any client Request for Proposal (“RFP”) or
Request for Information (“RFI”) request where ServiceNow expertise is
required
- Create presentation materials and marking artifacts on Long View’s ServiceNow
offerings and solutions
What You Bring:
- 8+ experience in a sales or a client-facing role
- 8+ years experience working with ServiceNow in a sales or client-facing role
- Active and current ServiceNow sales and presales certifications
- 2+ ServiceNow technical certifications
- Experience working in a managed services provider environment – multi-tenancy
and/or shared services model
- Proven experience of successfully selling ServiceNow solutions to small, mid,
corporate, and enterprise market
- Strong experience presenting to executive sponsors and demonstrated
communication skills; both written and oral, with technical and non-technical
staff, all levels of management
- Self-motivated, decisive, with the ability to adapt to change and competing
demands
- Excellent communication (written, verbal, and presentation), and
interpersonal skills
- Strong analytical, mediation, and problem resolution skills
What Makes You Extra Awesome:
- Certified System Administrator Certification (CSA)
- ITSM Certified Implementation Specialist (CIS-ITSM)
- Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Why Work at Long View?
- Great people and culture
- Career growth – Permanent staff positions, paid training, career life
planning, and relocation and travel opportunities
- Interesting work – Be part of exciting projects while accessing all the
latest technologies
- Flexible environment – A workplace that values the importance of flexibility
for personal/professional growth, happiness and wellness
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$122,000 - $160,000 a year
Expected salary range
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Want to learn more about our culture and life at Long View? Check us out on
LinkedIn and Instagram!
Long View’s mission of building the best and most sustainable team-driven
organization requires dedicated and ambitious people. Through employee resource
groups, impactful and effective conversations, townhalls and various
company-wide training, including how to reduce unconscious bias, we are
fostering an inclusive environment. We are committed to taking consistent,
positive and lifelong action to be a diverse and equitable workplace because we
know that the most effective companies are made up of people with varied
identities, experiences and backgrounds.
Long View is an equal opportunity employer. If you have any accommodation
requests for your interview or the role, please let your friendly Recruiter
know.