Description
Join our team and make a meaningful impact! As Director of Planning & Performance, you'll play a pivotal role in driving strategic financial performance and operational excellence within our Home Solutions business. This leadership position offers the opportunity to shape margin strategy, optimize performance outcomes, and drive profitable growth in one of Canada's leading telecommunications companies.
What You'll Do
Strategic Margin Management: Lead margin strategy development and execution to ensure both in-period and long-term profitable outcomes across all Home Solutions product offerings
Revenue Performance Optimization: Support and enhance ARPU and AMPU logging, analysis, and improvement initiatives to address performance gaps and opportunities
Capital Investment Leadership: Drive capital interlock processes, ensuring optimal allocation and ROI on investments
Home Solutions Planning: Develop comprehensive planning frameworks and strategies for the Home Solutions portfolio, including financial and RGU forecasting, market analysis
Real-Time Performance Tracking: Implement and oversee real-time performance monitoring systems to enable proactive decision-making and rapid response to market changes
Budget & Triage Support: Provide strategic support for budget planning processes and lead triage activities to reprofile based on actual results of the business
P&L Coordination: Take full responsibility for the coordination and consolidation of the Home Solutions Profit & Loss statements, ensuring accuracy and actionable insights
Offer Strategy & Configuration: Drive offer strategy development and configuration optimization to maximize market competitiveness and profitability
Cross-Functional Leadership: Collaborate with Finance, Marketing, and Product teams to align planning initiatives with business objectives
Performance Analytics: Develop and maintain sophisticated analytics and reporting frameworks to support data-driven decision making
Qualifications
What You Bring
Education & Experience:
Bachelor's degree in Finance, Business Administration, Economics, or related field; MBA or CPA preferred
8+ years of progressive experience in financial planning, performance management, or strategic planning
5+ years of leadership experience managing high-performing teams
Telecommunications or technology industry experience strongly preferred
Core Competencies:
Financial Acumen: Deep understanding of P&L management, margin analysis, capital allocation, and financial modeling
Strategic Thinking: Proven ability to develop and execute long-term strategic plans while managing short-term performance
Analytics & Data: Advanced proficiency in financial analysis, forecasting, and performance metrics (ARPU, AMPU, churn, etc.)
Technology Proficiency: Expert-level skills in Excel, PowerBI, SQL, and enterprise planning systems (SAP, Oracle, etc.)
Leadership Excellence: Demonstrated ability to lead, motivate, and develop high-performing teams in a fast-paced environment
Communication Skills: Exceptional written and verbal communication skills with ability to present complex financial information to senior executives
Project Management: Strong project management capabilities with experience leading cross-functional initiatives
Problem Solving: Analytical mindset with proven ability to identify issues, develop solutions, and drive implementation
Preferred Qualifications:
Experience with Home Solutions, Smart Home, or IoT product portfolios
Knowledge of telecommunications regulatory environment
Experience with agile planning methodologies
Advanced degree in Finance, Economics, or related field
Professional certification (CPA, CFA, PMP) is an asset
Why Choose TELUS?
Meaningful Impact: Help connect Canadians and improve lives through technology
Growth Opportunities: Access to continuous learning, development programs, and career advancement
Inclusive Culture: Join a diverse, inclusive team that values different perspectives and experiences
Comprehensive Benefits: Health and wellness programs, retirement savings, and flexible work arrangements
Innovation Focus: Work with cutting-edge technology and be part of digital transformation initiatives
Community Giving: Participate in TELUS's commitment to giving back to communities across Canada
Ready to make a difference? Join our team and help shape the future of Home Solutions at TELUS. We're looking for passionate leaders who are excited about driving performance, innovation, and growth in Canada's telecommunications industry.