Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a dynamic leader with a passion for safety, quality, and customer service? As a Field Service Supervisor (Internally referred to as a Response Superisor), you'll be at the heart of our operations, spending most of your time on the shop floor. You'll lead by example, ensuring a safe work environment, mentoring a dedicated team, and delivering top-notch service to our valued customers. Your role will be pivotal in maintaining our commitment to excellence, driving productivity, and fostering a culture of continuous improvement. Join us and make a tangible impact every day! Job Description: Lead and champion a healthy and safe work environment by ensuring all safety standards and procedures are followed. Conduct daily and scheduled review meetings (pre-job, mid-job, post-job). Ensure compliance through proper truck inspections and documentation. Conduct pre-job meetings to review scope of work and identify safety opportunities. Perform post-job review meetings and final inspections. Conduct in-person inspections to ensure JHA controls are used and updated. Lead and participate in regular safety meetings. Recruit, mentor, and develop staff, providing regular performance feedback. Spend 70% – 80% of your time in the field to ensure work scope is followed and address technical issues promptly. Manage the repair process, including tooling, warranty, and inspection findings. Oversee technician productivity, allocate resources, and manage job progress. Conduct mid-job reviews and communicate job changes to technicians. Qualifications: 2+ years experience in leading teams. Journeyperson in a relevant trade is an asset. Experience managing in a unionized environment is an asset. Strong understanding of safety standards and Human Organization Performance safety model. Financial acumen and strong business understanding. Understanding of the National Safety Code and contamination control. Strong understanding of the Caterpillar product line and processes. Note: This position is based out of our Mildred Lake field office in Fort McMurray. Permanent, full-time role. 14 x 14 rotational shift. Camp and accommodations provided for those from out of town. Flexible option plan benefits with varying levels of coverage from day one. Matching pension contributions to help you save for the future. Matching share purchase program. Employee Share Purchase Plan and RRSP options. Paid vacation with an increasing allowance based on years of seniority. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. About Us Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada. OUR DIVISIONS Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.
