For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
Position Summary:
As a Supervisor overseeing the Genetics department, you will be responsible for the achievement of departmental goals and targets relating to Safety, Quality, Cost, Delivery, People. You will be responsible for all day to day operational activities i.e. planning, coordinating, evaluating and overseeing all technical and operational activities within the lab.
What You’ll Do:
In collaboration with the Manager, attract and retain talent, including hiring, onboarding, training, managing performance, coaching for improvement, and managing progressive discipline for direct reports
Conduct performance management of employees; ensure accurate documentation of all required documentation as it relates to performance
Effectively work and liaise with other functional areas (IT/Bioinformatics, Logistics, Client Services, Specimen Management)
Develop and approve employee schedules, manage sick time, vacation and personal leaves as they related to company policies
Provide active leadership and development to all direct reports; ensure all individual and team accountabilities are understood and met
Identify, implement and manage in support of continuous improvement relating to quality, safety, productivity, customer service and employee development.
Demonstrate the ability to obtain the appropriate resources; work collaboratively with peers and support groups
Actively participate in regional Leadership Team meetings
In line with all ACD and CAP requirements, support a work environment of continuous improvement with safety as a priority.
Implement business plans including setting objectives and targets, assisting in the development of strategies for integration of new business and leading smaller local projects and teams.
What You'll Bring:
Undergraduate Bachelor of Science degree
Current registration with CMLTO, certification in Molecular Genetics and Cytogenetics preferred
Minimum of 5 years laboratory experience or equivalent experience
Experience managing a team of laboratory professionals (including MLTs and Technicians) is a bonus
Must be a “self-starter” and able to create a positive employee relations climate, fostering common goals and teamwork
Demonstrates good understanding of operational workflows and Lean concepts
CAP, ACD accreditation and Quality Assurance experience
Payroll/Scheduling/Staff feedback/Coaching/Performance review
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
Retirement Savings Plan
Vacation and Wellness Days
Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
