For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
We are seeking a passionate and strategic Manager, Diversity, Equity & Inclusion (DEI) to lead and advance our DEI initiatives across the organization. In this pivotal role, you will serve as a subject matter expert, advisor, and program manager—driving the implementation of our DEI strategy and leading the execution of key initiatives. You will also collaborate closely with our Employee Resource Groups (ERGs) and provide expert guidance on DEI best practices to inform and enhance our Human Resources decisions. At the heart of this role is a firm belief that fostering an inclusive culture—where everyone feels valued, respected, and empowered—is essential to our mission of improving health outcomes for all Canadians. This role is critical to the success of our DEI journey—execution will be key. The successful candidate will be expected to demonstrate clear progress, deliver measurable outcomes, and regularly report on key initiatives to the executive leadership team. The ideal candidate will bring a bias for action, a results-oriented mindset, and a genuine desire to make a meaningful difference in the lives of our employees and the communities we serve.
Status: Full time
Schedule: Monday – Friday
Additional Requirements: NA
Number of positions: 1
Start Date: ASAP
Internal Application Deadline: 23 June 2025
This vacancy is for an existing position.
Key Responsibilities:
Strategic Leadership: Drive the development and implementation of LifeLabs’ DEI strategy and annual plans. Identify, design, and deliver scalable and sustainable programs and initiatives in collaboration with internal stakeholders.
Governance & Advisory: Act as a DEI subject matter expert within LifeLabs’ governance model. Support and guide DEI teams including the Steering Council, ERGs, and task groups. Lead and manage team meetings, planning sessions, and ensure effective team operations.
Measurement & Accountability: Develop and track key metrics to assess the effectiveness of DEI strategies and programs. Oversee the DEI census survey in year one and support the development and execution of resulting goals and actions.
Collaboration & Integration: Partner with HR, internal communications, and other departments to embed DEI best practices into people programs, policies, and communications. Support the design and delivery of DEI learning and development initiatives.
External Partnerships & Research: Manage relationships with key external partners to ensure alignment with best practices. Conduct ongoing research and data analysis to identify trends, opportunities, and innovative solutions.
Communication & Engagement: Develop and support targeted communication plans that promote DEI awareness, engagement, and transparency across the organization.
Education:
Three-year Community College Diploma in Business or a related field.
DEI certification or equivalent training (e.g., courses, certificates, workshops).
PMO Certification is an asset.
An equivalent combination of education and experience will be considered.
Experience:
Minimum of eight years of experience in organizational roles, with at least five years in a managerial or influential capacity.
At least three years of experience developing and implementing DEI strategies and plans.
Proven ability to lead cross-functional teams and manage complex programs with measurable outcomes.
Experience working with governance structures, ERGs, and senior leadership teams.
Skills & Attributes:
Strong project management skills with the ability to drive execution and deliver results.
Demonstrated ability to develop and track metrics, analyze data, and report progress to executive stakeholders.
Excellent communication, facilitation, and stakeholder engagement skills.
Deep understanding of DEI principles, frameworks, and best practices.
A bias for action, a results-oriented mindset, and a genuine passion for creating inclusive and equitable environments.
Ability to navigate complexity, influence change, and inspire others across all levels of the organization.
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
Retirement Savings Plan
Vacation and Wellness Days
Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
