This posting is for 1 temporary full-time position up to 12 months
The AI and SharePoint Training Specialist is a vital member of the Productivity Systems (PSys) team, responsible for educating Strathcona County staff on digital tools and technologies including Microsoft 365, SharePoint, AI, and other enterprise platforms. This role designs and delivers training in various formats to support digital literacy and simplify complex technical concepts for users of all skill levels. By staying current with emerging technologies and collaborating closely with the PSys team, this position fosters a culture of continuous learning and innovation across the organization.
Key Responsibilities:
Create and maintain training courses for a variety of audiences, skill levels, and technology platforms
Assess training needs by analyzing user trends, gathering feedback, consulting with team members, and referencing industry best practices to identify knowledge gaps
Create engaging and accessible training materials tailored to various delivery formats, including virtual, hybrid, and in person sessions
Align training content with County policies and initiatives to support inclusive, accessible, and relevant learning experiences for all staff
Plan and schedule training sessions to ensure accessibility for staff, considering availability, preferred formats, and operational needs
Evaluate training effectiveness using surveys and other feedback tools to assess learner understanding and identify areas for improvement
Become the expert on technology platforms by staying up to date on changes, new features, and industry best practices
Maintain awareness of technical issues by engaging with the team on potential outages and known problems
Create clear, user-friendly documentation for common issues explaining technical solutions to non-technical users of various skill levels
Qualifications and Skills:
Degree in Education, Business Administration, or a related field with a minimum of 3 years experience in a training or education environment or a Diploma a in a related field with a minimum of 5 years directly related experience
Experience designing and delivering adult education in hybrid environments
Experience working in a Microsoft-based environment
Familiarity with AI integrations is an asset
ITIL Foundation Certification is an asset
Ability to develop learning outcomes based on user needs and knowledge gaps
Excellent written and verbal communication skills, with the ability to explain technical concepts to diverse audiences
Skilled in building relationships and collaborating with stakeholders across departments
Strong analytical, planning, organizational, evaluation, and problem-solving abilities
Conditions of Employment:
Submission of a Satisfactory Criminal Record Check
Who We Are:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.
Why Join Strathcona County: (depending on position)
Competitive salary and comprehensive benefits package, which includes:
Extended health and dental coverage
Health and wellness spending account
Life and disability insurance
Retirement and pension programs
Earned day off program
Employee and family assistance program
Commitment to employee development, through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace
Equivalencies of education and experience may be considered. This role may be eligible to participate in our hybrid work program.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
