ABOUT APPLY DIGITAL
Apply Digital is a global experience transformation partner. We drive AI-powered
change and measurable impact across complex, multi-brand ecosystems. Leveraging
expertise that spans across the customer experience lifecycle from strategy,
design to engineering and beyond, we enable our clients to modernize their
organizations and maximize value for their business and customers.
Our 750+ team members have helped transform global companies like Kraft Heinz,
NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years,
we have grown to ten cities across North America, South America, the UK, Europe,
and India.
At Apply Digital, we believe in the “One Team
[https://www.applydigital.com/insights/learn/transforming-digital-services-apply-digital-s-how-for-digital-innovation/]”
approach, where we operate within a ‘pod’ structure. Each pod brings together
senior leadership, subject matter experts, and cross-functional skill sets, all
working within a common tech and delivery framework. This structure is
underpinned by well-oiled scrum and sprint cadences, keeping teams in step to
release often and retrospectives to ensure we progress toward the desired
outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered,
respectful and fun community for people, every single day. Together, we work to
embody our SHAPE (smart, humble, active, positive, and excellent) values and
make Apply Digital a space for our team to connect, grow, and support each other
to make a difference.
Visit our Careers page [http://applydigital.com/careers/] to learn how we can
unlock your potential.
LOCATION: Apply Digital is hybrid/remote friendly. The preferred candidate
should be based in Canada, working in hours that align to ET (Eastern Timezone)
or PT (Pacific Timezone).
THE ROLE:
Apply Digital is looking for an experienced Senior Project Manager to join our
team. You bring a background on the digital agency or consultancy-side, working
with clients on large digital transformation initiatives, helping them work more
efficiently and strategically across multi functional departments and teams
across product, design and engineering to define and deliver on business
outcomes. If you bring proven experience and business impact delivering
integrated digital experiences across web and mobile apps, along with a
collaborative and team-oriented mindset, we invite you to become part of our
connected team.
As a champion of project management best practices, you will bring fluency in
Agile, but with the ability to adapt, support, grow and optimize teams to apply
the best methodologies to solve the right problems and drive flawless execution
and delivery for our clients. You have your pulse on the day to day details but
care about the ‘big picture’ and can move effortlessly between the two to drive
transformation for your client’s business. You have a deep knowledge of the core
disciplines and workflows across product, design, development, QA required to
deliver web based projects. Communication comes naturally to you whether it’s
with developers, designers or VPs, and you are seasoned in the art of
facilitation to drive alignment across multi functional teams to define
requirements, steer decisions and turn that into clear, actionable product
backlogs, roadmaps, resources and release plans to deliver on project outcomes,
on time and budget.
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RESPONSIBILITIES:
- Lead and manage web and mobile app development projects from initiation to
completion, coordinating and managing all aspects of project delivery,
including defining and translating client business outcomes and product
requirements into clear, actionable roadmaps and project plans and managing
the execution against those plans.
- Defining team capacity and resource requirements, manage budget creation,
tracking and reporting, and controlling scope and mitigating risks at the
project level.
- Facilitate workshops and meetings such as strategy, requirements gathering
and prioritization sessions, concepting and design/UX reviews, prototyping
and testing, product demos and stakeholder review and feedback sessions.
- Employ agile or hybrid-agile methodologies as appropriate while being
adaptable to select best practices for efficient project delivery and
effective production workflows across multi disciplinary teams.
- Work with the Product Managers and Scrum Masters to conduct project meetings
including scrum or other ceremonies, with clear agendas and actionable
outcomes to track work across various teams.
- Work with the Director of PMO and Senior Program Manager to track, manage &
report on project budgets, timelines, and resource allocations, ensuring
efficient project delivery.
- Identify, communicate and mitigate risks while balancing the business needs
versus technical constraints and knowing when to escalate accordingly to
senior stakeholders to proactively resolve issues.
- Act as the primary point of contact for client and team stakeholders,
providing regular updates on project progress, key milestones, and any
changes in scope.
- Continuously engage with the client, account leadership and team to ensure we
deliver the value expected of each engagement.
- Foster a one-team mindset, actively monitoring and reporting team morale.
REQUIREMENTS:
- 8-10 years of demonstrated track record leading teams delivering end-to-end
digital solutions in an agency or professional services organization, ideally
with leading global brands, with proven experience delivering web and mobile
app product launches.
- Previous experience as a Digital/Web Project Manager or in a project
management role leading large delivery teams in software development and/or
web technologies.
- Experience working with various organizational functions across Marketing,
Direct to Consumer, E-commerce, Growth and Data to support project outcomes.
- Strong understanding of the software development lifecycle, CI/CD and project
management methodologies including agile, hybrid-agile, scrum, kanban and
others.
- Knowledge of technical concepts and tools (ie. AI, machine learning, data
analytics, cloud computing, commerce, platform integrations).
- Experience leading headless implementations of various platforms: e-commerce
(CommerceTools, BigCommerce, or similar), CMS (Contentful, Contentstack, or
similar), Loyalty (Talon.one, EagleEye, or similar), Identity (Stytch, Okta,
Auth0, or similar) and Personalization (Ninetailed, Segment, or similar).
- Proven track record fostering partnerships with Director, VP or C-suite
client and internal stakeholders.
- Proficiency using project management software tools and collaboration
platforms. (e.g., Jira/Confluence, MS Teams, Notion, Google Suite,
Instagantt, Smartsheet).
- Experience working with enterprise-level companies.
- Professional certifications such as Agile Certification and/or Scrum Master
certification are desirable.
- Strong belief in servant leadership.
- A can-do attitude, a passion for digital products, and the resilience to work
in a flexible and fast-paced environment.
- Demonstrable critical thinking, creative problem-solving, and willingness to
take on complex challenges.
- Ability to diplomatically navigate complex and controversial discussions and
de-escalate difficult situations.
- A good dose of humility and positivity to drive your relentless pursuit of
excellence
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LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do
[https://www.applydigital.com/insights/learn/shape-ing-a-culture-of-success-apply-digitals-playbook-for-putting-people-first/].
We value your time, safety, and health, and strive to build a work community
that can help you thrive and grow. Here are a few benefits we offer to support
you:
Great projects: Broaden your skills on a range of engaging projects with
international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture
where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner
tech certifications, custom learning plans, workshops, mentorship, and peer
support.
Generous vacation policy: Work-life balance is key to our team’s success, so we
offer flexible personal time offer (PTO); allowing ample time away from work to
promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your
needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to
in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are
celebrated and everyone feels welcome. That’s why we value equal opportunity and
nurture an inclusive workplace where our individual differences are recognized
and valued.
For more information, visit the Diversity, Equity, and Inclusion (DEI)
[https://www.applydigital.com/diversity-equity-inclusion/] section of our
website. If you have accommodation needs at this stage of the recruitment
process, please inform us as soon as possible by emailing us
at careers@applydigital.com [careers@applydigital.com].
