Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by
reimagining what it means to manage your money. Using smart technology, we take
financial services that are often confusing, opaque and expensive and make them
transparent and low-cost for everyone. We’re the largest fintech company in
Canada, with over 4 million users who trust us with more than $70 billion in
assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking
for talented people who keep it simple and value collaboration and humility as
we continue to create inclusive and high-performing teams where people can be
inspired to do their best work.
About the role
As Banking Operations Manager, you’ll drive the evolution of our document
processing centre — transforming legacy banking workflows into efficient, modern
systems that underpin critical parts of our financial infrastructure. From
producing and verifying financial instruments like cheques and bank drafts to
ensuring regulatory and security compliance, you’ll own the systems, people, and
performance that keep these high-trust processes running smoothly.
You’ll be our first in-office Manager, guiding a small, diverse and
high-performing team. Collaborating across Product, Treasury, Compliance, and
Operations, you will ensure our physical banking services are as fast, secure,
and scalable as our digital ones. Your focus on the client and shipping it will
see you craft beautifully packaged products that wow Canadians toward their
financial freedom!
We’re a remote-first team, but this role requires full-time, in-office presence
Monday through Friday. You’ll be based in our Toronto office and play a key role
in ensuring our banking operations run smoothly, securely, and efficiently. This
role will be based on-site at our Toronto HQ at 80 Spadina Avenue, working 8
hours between 8AM to 6PM ET, Monday to Friday.
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In this role, you'll have the opportunity to:
- Build and inspire your team: Manage, coach, and support a specialized crew
that nails critical back-office banking functions with precision and
consistency.
- Reimagine how things get done: Design and implement smart, innovative
tech-enabled workflows that help us serve clients better and faster.
- Lead our digital evolution: Drive the adoption of cutting-edge tools and AI
to eliminate busy work, boost accuracy, and bring our document handling into
the modern era.
- Foster cross-functional collaboration: Work closely with Product, Treasury,
and Compliance to solve old-school operational problems with fresh thinking.
- Own our production process: Design and oversee streamlined workflows that
ensure we create banking documents accurately, compliantly, and on time.
- Keep us bulletproof on compliance: Maintain tight oversight of our processes
to meet both internal standards and regulatory requirements.
- Turn data into action: Use performance and operational metrics to make smart
decisions about staffing, process improvements, and team development.
What you'll bring:
- You have leadership experience in banking or financial services, with a track
record of successfully managing teams in fast-paced, dynamic environments.
- You're passionate about coaching and developing talented team members to
achieve their career goals.
- You bring deep expertise in financial document processing, production,
verification, and controls best practices.
- You've designed, refined, and delivered innovative solutions to complex
operational problems.
- You excel at communication and collaboration, working effectively with
cross-functional teams and external partners.
- You're data-driven — you’ve used data insights to inform process improvements
and smart resource allocation decisions.
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Why Wealthsimple?
?? Competitive salary with top-tier health benefits and life insurance
?? Retirement savings matching plan using Wealthsimple for Business
?? 20 vacation days per year and unlimited sick and mental health days
?? Up to $1,500 per year towards wellness and professional development budgets
respectively
?? 90 days away program: Employees can work internationally in eligible
countries for up to 90 days per calendar year
?? A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow,
Women of Wealthsimple, Black @ WS)
?? Company-wide wellness days off scheduled throughout the year
We’re a remote-first team, with over 1,000 employees coast to coast in North
America. Be a part of our Canadian success story and help shape the financial
future of millions — join us!
Read our Culture Manual [https://www.wealthsimple.com/en-ca/culture/] and learn
more about how we work. [https://www.wealthsimple.com/en-ca/about/work-with-us]
Technology & Innovation at Wealthsimple
We believe the future belongs to those who innovate boldly. At Wealthsimple,
every team member is expected to lean into new technologies, including AI, and
tooling to rethink how we work, solve problems faster, and create even greater
value. We're looking for people who are not just comfortable with change but
energized by it. Our commitment is to build a company that evolves at the pace
of the world around us, and we want you to help lead that future.
DEI Statement
At Wealthsimple, we are building products for a diverse world and we need a
diverse team to do that successfully. We strongly encourage applications from
everyone regardless of race, religion, colour, national origin, gender, sexual
orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any
accommodations or adjustments throughout the interview process and beyond,
please let us know, and we will work with you to provide the necessary support
and make reasonable accommodations to facilitate your participation. We are
continuously working to improve our accessibility practices and welcome any
feedback or suggestions on how we can better accommodate candidates with
accessibility needs.
