Role Overview
Our Digital Risk and Cyber Security team is seeking a highly energetic, motivated, and detail-oriented individual to join our team as a Business Operations Analyst.
Reporting to the Manager, Digital Risk Practice & Resilience, this role bridges the gap between business strategy, operational execution, and financial discipline. The ideal candidate brings a strong blend of data analysis, business analysis, and budget support experience to drive operational performance for the department.
\n
Responsibilities
Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures.
Champion the 3 lines of defense model for risk management and act as a 2nd line of defense facilitator regularly interacting with the 1st line of defense.
Collect, clean, and analyze large datasets from various sources to identify trends, patterns, and insights.
Develop, maintain, and automate dashboards, reports, and visualizations to communicate insights to stakeholders.
Monitor key performance indicators (KPIs), key risk indicators (KRIs) and other metrics to track the effectiveness of business strategies and initiatives.
Partner with finance to ensure alignment with department budget execution, including:
Support the monitoring of department and project budgets.
Support tracking budget vs. actuals, forecasts, variances, and explanations of variances.
Support annual budget planning and contingency planning to inform strategic decision making.
Partner with supply management to maintain vendor governance to maximize value from our vendors through cost control, ongoing performance monitoring, and risk mitigation.
Design, develop, and implement a scalable information architecture for the department, including data structure, taxonomy, metadata management, information lifecycle and access protocols in alignment with enterprise data governance policies.
Analyze current business processes to identify areas for improvement and efficiency gains.
Implement streamlined standard operating procedures to enhance productivity and reduce operational costs.
Improve our client experience by supporting the planning and implementation of the service delivery model, prioritization model, demand strategy, and annual surveys.
Support the development, implementation and maintenance of business communications materials (advisories, reports, presentations).
Participate in compliance audits and assist in preparation of documentation required.
Qualifications
Solid experience in financial management, budgeting, and financial analysis.
Proficiency in data visualization tools such as Tableau, PowerBI, or similar.
Strong analytical and problem-solving skills.
Effective organizational abilities, communication and interpersonal skills.
Detail-oriented with a focus on accuracy and quality.
Demonstrated experience in budget management.
Knowledge of industry best practices in business operations.
Ability to adapt to a fast-paced and dynamic work environment.
\n
$83,000 - $103,000 a year
\n
Practical Experience
• Undergraduate degree in Business, Computer Science, or related field.
• 3-5 years of experience in business operations, data analytics, or a similar role.
• Experience designing and implementing information architecture frameworks is a plus.
• Familiarity with the field of cyber security is a plus.
Certifications / Training a Plus
• Lean Six Sigma Yellow Belt
• Business Operations Foundations
• Microsoft Certified: Power BI Data Analyst Associate
