TRAILD: Who are we?
TRAILD is a dynamic, fast-growing SaaS company that streamlines, automates and
protects Accounts Payable.
Just as your bank provides always on risk protection for your credit card,
TRAILD provides a similar level of security to help businesses protect their B2B
payments from fraud, errors and mistakes.
Our specialised Accounts Payable software integrates with leading business ERP
systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP
process more streamlined, automated and secure.
We have a rapidly growing client base, so you are about to board the rocket ship
at the right time. This is an opportunity to make a real impact and with your
help we can support more businesses digitise their existing operations with
enhanced automation and security.
Hear how TRAILD customers speak about us here
[https://www.youtube.com/watch?v=bLuUrJr9VuM].
The Role: Want to be a part of our exciting growth journey?
We’re looking for a talented, passionate, and motivated Acumatica Functional
Consultant to join our Solutions team. You’ll play a key role in leading
Acumatica integration projects and providing exceptional ERP support to
customers.
You will collaborate closely with clients and internal teams to deploy, support,
and enhance our AP automation solution, with a focus on Acumatica
implementations.
The ideal candidate will have:
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Deep expertise in Acumatica
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A strong technical background with SaaS or ERP products
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A customer-first mindset and outstanding communication skills
Key Responsibilities
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Lead and support client implementations of TRAILD’s AP automation platform
with Acumatica
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Assist the sales team to demonstrate how TRAILD can assist a prospect to
streamline automate and protect their accounts payable.
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Configure, test, and troubleshoot technical integrations, ensuring seamless
deployment and user adoption.
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Collaborate with customers to understand business requirements and provide
tailored ERP/AP solutions.
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Provide exceptional technical support to clients, particularly with escalated
issues or complex ERP-related inquiries.
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Create and maintain clear documentation, technical notes, and knowledge base
articles.
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Partner cross-functionally with Sales, Product, Success, and Technology teams
to ensure customer success and solution excellence.
Who You Are:
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3+ years of experience with Acumatica (administration, development, or
solution consulting)
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Strong understanding of ERP systems, SaaS products, and financial
processes—especially Accounts Payable
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Experience in additional ERP’s such as SYSPRO, Epicor, Sap B1, NetSuite
highly regarded.
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Proven ability to diagnose technical issues and collaborate
cross-functionally to solve them
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Confident, articulate, and professional when interacting with customers
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Curious, adaptable, and eager to grow with a scale-up
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Comfortable working remotely or in a hybrid team setup
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Strong collaborator with an attitude embracing growth, hands-on execution,
adaptability, and the scale-up spirit.
The Perks of Working at TRAILD
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Flexibility: We offer a range of remote, hybrid, and flexible working
options.
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Global Team: We are growing across APAC, NA, and EMEA, with team members
around the world.
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We are growing at an exponential rate, this is an opportunity to get involved
with a true rocketship with all the excitement and opportunities that comes
with it
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Employee Satisfaction: Our team genuinely loves working at TRAILD—we scored a
78 eNPS on our 2025 survey!
Please note that the final applicants for this job will be asked to consent in
writing to a police check / criminal background check to the extent permitted by
law in your jurisdiction of employment