Vision:
Mercana is a leading home furnishings wholesaler in North America, with interior
designers and retail partners worldwide. As a "design-first" company, we create
unique pieces for the home each season, including wall art, furniture, lighting,
and home decor accessories. We are looking for great people to help our company
grow.
We are seeking a detail-oriented and proactive Accounts Receivable and
Collections Specialist to join our finance team. This role is responsible for
managing the accounts receivable process, ensuring timely invoicing and
collections, and maintaining relationships with clients to facilitate prompt
payment. The ideal candidate will have strong communication skills, excellent
organizational abilities, and a solid understanding of accounting principles.
Key Responsibilities:
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Generate and issue accurate invoices to clients through the ERP system.
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Reconcile and post credit card and electronic payments within the ERP
system.
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Monitor accounts receivable aging reports and follow up on overdue accounts
to ensure timely collections.
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Communicate professionally with customers regarding their accounts, including
payment terms, discrepancies, and overdue balances.
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Maintain detailed and accurate records of all collection activities and
customer interactions in the accounts receivable management system.
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Reconcile customer accounts regularly to ensure accuracy and promptly resolve
any discrepancies.
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Perform credit card pre-authorizations and manage credit limit authorizations
as required.
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Process and manage online, freight damage and factory claims.
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Perform reverse logistics invoicing in coordination with relevant teams.
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Process e-commerce and marketplace invoicing; investigate and resolve related
queries across various online sales channels, including third-party
marketplaces.
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Collaborate with Sales and Customer Operations teams to address and resolve
billing and payment-related queries.
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Assist in developing and executing collection strategies to improve cash flow
and reduce aged receivables.
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Conduct periodic audits of accounts receivable processes and provide
recommendations for improvement.
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Support month-end closing procedures by preparing necessary reports,
reconciliations, and journal entries related to accounts receivable.
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Contribute to the ongoing digitization and automation of AR processes.
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Carry out other related duties and work on special projects as assigned.
Qualifications:
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Bachelor’s degree in Accounting, Finance, Business Administration, or a
related field preferred.
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Proven experience (2+ years) in accounts receivable, collections, or a
similar role.
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Strong understanding of accounting principles and practices.
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Excellent communication and negotiation skills, with a customer-focused
mindset.
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Proficiency in accounting software, Business Central and Microsoft Office
Suite, particularly Excel.
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Detail-oriented with strong analytical and problem-solving skills.
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Ability to work independently and manage multiple tasks in a fast-paced
environment.
What We Offer:
- Competitive Salary Package
- Budgeted Salary Range: $55,000 to $60,000 based on experience.
- Annual vacation packages start at 2 weeks
- Extended Health & dental, including an HCSA
- Access to exclusive discounts and deals for Mercana staff.
- A dynamic work environment with great coworkers
- A beautiful office space.
- Company-funded events
- Career development potential
If you are a self-motivated professional seeking a rewarding opportunity to
excel in the furniture distribution and retail sector, we want to hear from you.
Join our team at Mercana and become part of a dynamic and customer-focused
organization that values innovation and teamwork.
To apply, please submit your resume highlighting your relevant experience and
accomplishments. We appreciate all applicants’ interest, but only those selected
for an interview will be contacted.
Mercana is an equal-opportunity employer. We embrace diversity and strive to
create an inclusive environment for all employees.
