TRAILD: Who are we?
TRAILD is a dynamic, fast-growing SaaS company that streamlines, automates and
protects Accounts Payable.
Just as your bank provides always on risk protection for your credit card,
TRAILD provides a similar level of security to help businesses protect their B2B
payments from fraud, errors and mistakes.
Our specialised Accounts Payable software integrates with leading business ERP
systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP
process more streamlined, automated and secure.
We have a rapidly growing client base, so you are about to board the rocket ship
at the right time. This is an opportunity to make a real impact and with your
help we can support more businesses digitise their existing operations with
enhanced automation and security.
Hear how TRAILD customers speak about us here
[https://www.youtube.com/watch?v=bLuUrJr9VuM].
The Role: Want to be a part of our exciting growth journey?
We are looking for a talented, passionate, and motivated individual to join our
team as a Strategy & Operations Associate. Reporting to VP Strategy &
Operations, you will play a critical role in enabling TRAILD to continue scaling
at a rapid pace in the Strategy & Operations team
You will be the analytical and architectural powerhouse identifying key
strategic opportunities, building a first-class operational machine to match our
explosive growth from our first-class product
The ideal candidate will be a seasoned veteran of critical and structured
thinking, equipped with strong data-driven business acumen and the ability to
learn quickly in an ever-evolving environment
Key Responsibilities
Data Analysis and Strategic Insights:
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You'll be a master of data, gathering, analyzing, and synthesizing
information from various sources (internal and external) to uncover key
business drivers, trends, and opportunities.
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You'll create and maintain dashboards and reports to monitor key performance
indicators (KPIs) and operational metrics, translating complex data into
clear, actionable insights for leadership.
Shape
Operational Excellence:
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You'll act as a problem-solver, identifying inefficiencies and bottlenecks in
existing processes across different departments, such as sales, marketing,
and product.
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You'll design and implement process improvements to enhance efficiency,
reduce costs, and improve overall operational effectiveness, often proposing
your own frameworks fit for purpose
Shape
Project Management:
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You'll lead or support high-priority, cross-functional projects from ideation
to execution. This includes defining project scope, aligning stakeholders,
and ensuring timely delivery of outcomes.
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You'll be the glue that connects different teams, ensuring that strategic
initiatives are aligned with the company's overall goals and that everyone is
working together seamlessly.
Shape
Strategic Planning and Decision Support:
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You'll conduct market research and competitor analysis to inform strategic
planning and identify new business opportunities or potential risks.
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You'll help prepare presentations, materials and forums for executive
leadership and other stakeholders to support critical business decisions.
Who You Are:
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2-3+ years of experience in a highly analytical role, such as top-tier
management consulting (McKinsey, Bain, BCG or comparable), investment
banking, VC, business intelligence, or a similar strategy/operations role at
a fast-growing company.
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Exceptional analytical and problem-solving skills. You must be able to break
down complex, ambiguous problems into smaller, manageable pieces and use data
to drive decisions.
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Proficiency in data analysis tools. Strong command of Excel is
non-negotiable. Experience with SQL and business intelligence tools like
Tableau, Looker, or Power BI is highly desirable.
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Excellent communication and presentation skills. You should be able to
clearly articulate complex findings and recommendations to a wide range of
audiences, from technical teams to executive leadership.
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Strong project management abilities. You'll need to demonstrate the ability
to manage multiple projects and stakeholders simultaneously in a fast-paced
environment.
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A proactive, entrepreneurial mindset. You'll be expected to identify problems
and opportunities independently, without being told what to do. The ability
to thrive in a highly unstructured and rapidly changing environment is key.
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Intellectually curious. You should have a genuine desire to learn about all
aspects of the business and challenge the status quo.
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Comfortable with ambiguity. Scale-ups are constantly evolving, so you must be
comfortable operating in an environment where things are not always clearly
defined.
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A bias for action. You'll be expected to not just analyse problems, but also
to propose and execute solutions.
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Highly collaborative with an attitude embracing growth, hands-on execution,
adaptability, and the scale-up spirit.
The Perks of Working at TRAILD
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Flexibility: we offer a range of remote, hybrid and flexible working
options.
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Global team: we are growing across APAC, NA and EMEA and have team all across
the world.
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We are growing at an exponential rate. This is an opportunity to get involved
with a true rocket ship with all the excitement and opportunities that comes
with it
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Our team genuinely loves working at TRAILD: we scored a 78 on our 2025 eNPS
survey.
Please note that the final applicants for this job will be asked to consent in
writing to a police check / criminal background check to the extent permitted by
law in your jurisdiction of employment