The Workday Senior Manager – Global Application Managed Services (AMS) is expected to provide expert guidance to the AMS management team and their subsequent team members. This individual will play a key role in helping our clients plan and meet their business objectives and ensure successful end user adoption during a Workday post-production lifecycle. This individual will provide senior-level guidance and delivery of Workday solutions. The Workday Senior Manager will assist the sales team with sales activities, including orals, estimations, and Statements of Work (SOWs). This person works closely with Service Delivery Managers, Project Managers, and Managing Consultants to lead and act as a liaison between the AMS teams and the Senior Director of AMS. This person will assist in identifying business needs, staffing projects, enabling practice asset development, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately. Key Responsibilities: Lead a team of Workday consultants across multiple engagements. Onshore Integration lead who leads Integration/Extend workstream for the assigned set of accounts (Workday Integration and/or Extend certification is mandatory). Apply and execute various AMS & Implementation methodologies/activities in these Workday FINS and/or HCM engagements. Should collaboratively work with the GDC team on day -day activities, incidents, root cause analysis and other work requests. Provides on-call support and holiday coverage as required. Deep knowledge in SLA constructs and adherence Coordinate with external and internal stakeholders to create high business impact. Contribute to the operational efficiency of the Workday practice. Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for IT and the business at large. Work with clients to identify/resolve all issues that could impact project scope and/or timeframe. Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits. Ensures system design fits the needs of the user. Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment. Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team. Drive continual business processes improvements throughout the organization. Skills & Requirements: Possess 3-5 years of Workday (or other ERP) Consulting implementation experience. Bachelor’s degree or equivalent. Proven experience leading a virtual team. Required characteristics: fast learner, detail oriented, decisive, and enjoy fast paced work environments. Must work well within and across teams to get things accomplished. Possess sales engagement experience estimating and presenting to prospects. #LI-Remote Why choose Cognizant: Entrepreneurial environment that welcomes your ideas Opportunity to do great work Outreach programs that support communities and tap into your volunteer spirit Learning opportunities to help current needs and advancement Global operations, with opportunities in North America, Europe and Asia Pacific An abundance of Affinity groups to meet your needs Cognizant Core Values: Work as One: We think beyond roles, relying on each other’s strengths to win as a team. Raise the Bar: We always aim for excellence in how we work and what we deliver. Dare to Innovate: We push boundaries and take chances to reimagine what’s possible. Do the Right Thing: We all lead with integrity and always make the ethical choice. Own It: We own the outcomes for our company, colleagues, and community. Cognizant (Nasdaq-100: CTSH) engineers modern businesses. As one of the world’s leading professional services companies, we help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast changing world. Together, we’re improving everyday life. Founded in 1994 as a technology development arm of The Dun & Bradstreet Corporation, we were spun off as an independent company in 1996, and have worked closely with large organizations to help them build stronger businesses ever since. Today, Cognizant engineers modern businesses to improve everyday life, helping some of the world’s most established companies remain the most loved brands. In today’s fast-changing technology landscape, we work with our clients to advance every aspect of how they serve their customers: digitizing their products, services and customer experiences; automating their business processes; and modernizing their technology infrastructures. Cognizant’s Workday practice was formed in 2020 through the acquisition of Collaborative Solutions, a leading global finance and HR transformation consultancy. Our 1,700+ experts provide full lifecycle services—advisory, deployment, and post-production—using our proven, proprietary tools. With headquarters in the US and a rapidly expanding footprint that extends from India and China to Europe, North America, South America and the Middle East, we’re committed to building digital talent all around the globe so everyone can benefit from the full spectrum of human ingenuity. We collaborate locally with clients, in person and in their local languages. We believe that the opportunity presented by technology has never been greater, and because of that opportunity, Cognizant will continue to work with clients to modernize their businesses, making everyday life even better for them, their customers and the communities they serve. Our Commitment to Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Accommodations: If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. Notice of E-Verify Participation Right To Work poster Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Cognizant EEO Policy
