Software Deployment Specialist – Deployments & Customer Success
August 2025
Join our Mission: Turn Insights into Action with BlueMarvel
BlueMarvel was inspired by a defining moment in 1972, when the iconic “Blue Marble” photograph gave humanity a new perspective — seeing our planet as one interconnected whole. That same mindset drives our work: helping industries see their operations clearly, holistically, and with purpose.
Our mission is to give companies clarity and control over complex operations by transforming vast amounts of data into actionable insights. Backed by years of industrial automation expertise and cutting-edge AI and software engineering, we help organizations optimize energy, improve safety, and boost performance.
Every Mission Needs a Steady Hand at the Controls
We’re looking for a Software Deployment Specialist to join our team in Calgary. This is a hands-on, customer-facing role at the intersection of software engineering, cloud infrastructure, and customer success.
Your goal? Ensure BlueMarvel deployments are seamless, secure, and stable — while shielding our developers from the chaos of go-lives, support requests, and daily firefighting.
You’ll lead cloud and on-prem deployments, support live systems, and navigate technical conversations with customers. You’ll bring clarity and calm to high-stakes environments, helping customers feel confident while giving developers the space to build world-class products.
Key Responsibilities
Deployment Ownership & System Reliability
Lead and execute software deployments (cloud and on-prem), ensuring smooth rollouts and system integrity.
Maintain and improve CI/CD pipelines (Azure DevOps preferred) for Dockerized applications.
Monitor system health, respond to incidents, and proactively troubleshoot performance, scalability, and availability issues.
Customer Support & Success
Act as the first point of contact for technical deployment topics.
Build strong relationships with customer teams by providing clear communication and responsive support.
Guide customers through discussions on architecture, security, infrastructure access, and go-live readiness.
Infrastructure & Automation
Help manage our Azure infrastructure, including container orchestration, blob storage, and networking.
Implement and maintain security best practices across deployments (e.g., Auth0, data access, infrastructure hardening).
Identify manual workflows and optimize them through automation and scripting.
Collaboration & QA
Work closely with Product, Dev, and Customer Success to stay aligned on evolving tools and features.
Participate in internal testing and QA processes to validate deliverables before release.
Support documentation and training to ensure shared understanding across technical teams and with customers.
Skills for Liftoff
Bachelor’s degree in Computer Science, Engineering, or a related technical field.
2+ years of experience in software deployment, DevOps, or technical support roles.
Experience with Microsoft Azure (blob storage, VM/container orchestration, virtual networking); AWS is a plus.
Familiarity with Docker, Linux-based systems, and cloud-native deployment patterns.
Understanding of networking concepts (TCP/IP, DNS, load balancing) and infrastructure security.
Experience with CI/CD tools (Azure DevOps preferred) and scripting/automation.Exposure to MongoDB, industrial data protocols (Inmation, Pi, DeltaV), and data pipeline tools is a bonus — but not a requirement.
Excellent problem-solving, multitasking, and communication skills.
Curiosity, adaptability, and a strong sense of accountability for both technical quality and customer success.
Why You’ll Love Working Here
At BlueMarvel, collaboration is at the heart of everything we do. We’re a tight-knit team that thrives on sharing ideas, solving problems together, and celebrating wins as a group. Whether we’re brainstorming new product features, testing innovative tools, or grabbing lunch and a board game between meetings, we make teamwork a core part of the day.
Our culture is built on exploration and connection — we’re foodies who love swapping recommendations, hikers who escape to the mountains when we can, and innovators who are always looking for smarter ways to work and build.
While we collaborate in person most days, we know that flexibility matters. Need to step out for school pick-up, run a quick errand, or work from home to focus (or avoid a snowy Alberta commute)? That’s normal here. We trust our team, and your work will always speak for itself — whether you’re at your desk in the office or settled into your home workspace.
Ready to Apply?
If you’re passionate about helping customers succeed, building lasting relationships, and making sure they get the most value from their technology, we’d love to hear from you.
This role offers a competitive salary, along with a comprehensive benefits package through Alberta Blue Cross — including 100% coverage for prescriptions, dental, vision, and paramedical services, emergency travel insurance, and life and disability coverage. Employees also receive 4 weeks of vacation, 5 paid sick days, and 5 flex days annually (available after 90 days of employment), supporting your health, well-being, and work-life balance.
To join our team, please apply via our HR portal. Only applications submitted through this portal will be considered for review.
BlueMarvel is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
