At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact—for our clients, our communities, and each other.
Position Title: Senior Associate – Individual Inforce Risk Analysis
Reports To: Director, Individual Actuarial Inforce and Policy Tax
Department: Individual Operations
Term: Permanent Full-Time
Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.
The Opportunity: At Equitable, our focus is on making a meaningful impact in the lives of Canadians by putting clients at the heart of everything we do. We lead with empathy, act with intention, stay curious, and support one another every step of the way. If you're looking for purpose-driven work in a collaborative and inclusive environment where your voice is heard, and your growth is encouraged we’d love to connect! We are looking for a Senior Associate – Individual Inforce Risk Analysis to join our dynamic Individual Actuarial Inforce and Policy Tax team! We are seeking a self-motivated professional with excellent critical thinking skills who is thorough and curious.
In this role, you will join a team that handles complex policyholder queries, oversees Individual Life policyholder taxation and maintains the integrity of policyholder tax administration systems. This role does not receive actuarial exam support.
Join one of the Waterloo Area’s Top Employers for 2025 and Southwestern Ontario’s Top Employers for 2024 and be part of something that matters.
What you will be doing:
Answer queries on complex policyholder taxation and actuarial inforce policy issues
Identify potential gaps, omissions or activities that could expose the organisation to unnecessary operational risk
Review and sign-off on system changes and operational procedures and processes with respect to actuarial inforce policy calculations and policyholder taxation
Review processes and procedures followed by the Actuarial Inforce and Policy Tax team
Recommend changes to processes and procedures as appropriate
Provide subject matter expertise on actuarial inforce and policyholder taxation (including participation in projects)
Develop and maintain tools to support actuarial inforce business and policyholder taxation
Review and verify tax slips before submission to clients
Ensure exempt test processes are appropriate and applied properly for all inforce individual life policies and recommend needed modifications
Ensure calculation and rate integrity of inforce illustration systems
Peer review and sign-off on illustration software specifications prepared by the Illustrations team with respect to policyholder tax calculations and inforce illustration rules and calculations.
What you will bring:
University degree, preferably in Mathematics, Physics or Finance
Excellent critical thinking and problem-solving skills
Keen attention to detail and curiosity about what you do
Excellent communication and interpersonal skills
Focus on providing excellent service to clients
Strong knowledge of Microsoft Excel including VBA
Solid knowledge of SQL
Solid knowledge of a coding language (e.g. Python, C, C++)
Strong negotiation, collaboration and decision-making skills
Ability to handle multiple tasks and deadlines for various stakeholders
Knowledge of individual life and health products is an asset
Knowledge of Automation Suite Tools (e.g. Pyautogui, Selenium) is an asset
What’s in it for you:
A workplace where care, passion, and curiosity aren’t just values, they’re how we work, grow, and succeed together every day.
A healthy work-life balance with employee wellness top of mind
Annual bonus program, annual vacation allowance, and company-paid benefits program
Generous vacation package with one volunteer day to give back to a charity of your choice
Immediate enrollment in the company’s pension program with employer matching
Employee resource groups that support an inclusive work environment
Tuition support and specialized program assistance
An onsite full-service cafeteria with a variety of daily options
Discounts on company products and services, and access to exclusive employee perks
Regular EQ Together events focused on company togetherness and collaboration
As part of the recruitment/offer process you will be required to:
Provide two professional references (minimum one supervisor and above)
This position is available due to an existing vacancy.
We are dedicated to inclusive and accessible hiring practices. If you require accommodations or alternative formats, please contact us at careers@equitable.ca.
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