Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing
reliable and secure satellite-delivered communications solutions worldwide to
broadcast, telecommunications, corporate and government customers for over 50
years. Backed by a legacy of engineering excellence, reliability and
industry-leading customer service, Telesat has grown to be one of the largest
and most successful global satellite operators.
Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network,
scheduled to begin service in 2027, will revolutionize global broadband
connectivity for enterprise users by delivering a combination of high capacity,
security, resiliency and affordability with ultra-low latency and fiber-like
speeds. Telesat is headquartered in Ottawa, Canada, and has offices and
facilities around the world.
The company’s state-of-the-art fleet consists of 14 GEO satellites, the Canadian
payload on ViaSat-1 and one LEO 3 demonstration satellite. For more
information, follow Telesat on X and LinkedIn or visit www.telesat.com
[http://www.telesat.com/]
Reporting to the Director, IT Operations and Infrastructure, the candidate
provides technical, and team leadership required for daily network operations
for Corporate IT and Lightspeed Data Centres including Cloud networking.
The candidate will manage the IT Network team consisting of Cloud network
engineers, and Enterprise network analysts and engineers. The candidate will
oversee priorities, project deliverables, staffing and related network budgets.
They will be the senior expert in network technologies and be able to derive
roadmaps and collaborate on a technical level with vendors.
The manager will work closely with the IT PMO for project reporting and
deliverables, and closely engage with the IT Service Management team on requests
and incidents including change requests and incident root cause analysis (RCA).
The manager will be required to help develop operational metrics and
presentations on results and trends and be able to explain them to both a
technical and non-technical audience.
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Main Responsibilities
- Lead and mentor a team of Network Analysts and Engineers, overseeing
staffing, workforce planning, and performance evaluations.
- Foster a high-performance culture through coaching, development plans, and
clear accountability.
- Manage on-call rotations and support schedules to ensure 24/7 operational
coverage and responsiveness.
- Collaborate with the IT PMO to align network engineering deliverables with
project milestones and release schedules.
- Partner with project managers to allocate resources effectively and manage
work assignments across initiatives.
- Support Lightspeed Operations planning by coordinating staff availability and
workload distribution.
- Take ownership of critical network incidents, outages, and escalations,
ensuring timely resolution and root cause analysis.
- Drive continuous improvement in incident response and recovery processes in
partnership with IT Service Management.
- Design and implement proactive network monitoring systems, performance
metrics, and automation strategies to enhance reliability and efficiency.
- Identify and execute cost-saving opportunities and process improvements
within network operations.
- Own and maintain the enterprise network architecture and all related
documentation.
- Develop and manage a long-term network technology roadmap, including
connectivity strategies and cost forecasting.
- Ensure alignment of network infrastructure with business goals and emerging
technologies.
- Manage relationships with network vendors and service providers, ensuring
adherence to SLAs and performance standards.
- Oversee network device support contracts, renewals, and lifecycle management.
- Review and approve all quotes, requisitions, and purchases related to network
infrastructure.
- Lead network budget planning, forecasting, and cost tracking for projects
and operations.
- Monitor expenditures and ensure financial accountability across network
initiatives.
- Ensure all network changes and implementations comply with Telesat’s Change
Management procedures and governance controls.
- Collaborate with internal teams to optimize service delivery processes and
turnaround times.
Education & Experience Required
- Bachelor’s degree in computer science or related field.
- Proven significant experience in managing and leading network teams.
- Experience in troubleshooting and resolution of network issues as a member of
an Operations team.
- Strong verbal and written communication skills to collaborate with team
members and stakeholders.
- Extensive experience in Firewalls (e.g. Cisco, Palo Alto, Fortinet)
- Extensive Experience in Data Center Switching (e.g. Cisco, Aruba, Arista)
- Experience in VPN Gateways
- Experience in DDI Solutions and Appliances
- Experience in DDOS Protection Solutions
- Experience in Enterprise WiFi solutions (e.g. Cisco, Aruba)
- Experience in Cloud Gateways and Load Balancers
- Previous Enterprise and Data Centre networking experience with in-depth
technical knowledge of TCP/IP including IPv6, subnetting and NAT, Routing
Protocols (e.g. OSPF, BGP), DDI (DNS, DHCP and IPAM), Other network protocols
(e.g. SNMP, ICMP, NTP), and Cloud Networking (e.g. vnets, NSGs, WAF)
- Experience with service level agreements and vendor contracts for telecom
services.
- Experience with network monitoring and alerting tools.
- Experience with financial analysis and budgeting for network investment and
ongoing operating costs.
- Ability to manage multiple demands with time related constraints in a
fast-paced environment.
- Knowledge of Agile and DevOps methodologies.
- Knowledge of Linux-based systems and containerization (Kubernetes) concepts.
- Ability to attain Canadian CGP and Secret Clearance.
Decision Making & Supervision
- Make decisions and recommendations requiring analysis and interpretation
within established procedures.
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LI-RP1
At Telesat, we take pride in being an equal opportunity employer that values
equality in the workplace. We are committed to providing the best candidate
experience possible including any required accommodations at every stage of our
interview process. All qualified applicants that have been selected for an
interview that require accommodations, are advised to inform the Telesat Talent
team accordingly. We will work with you to meet your needs. All accommodation
information provided will be treated as confidential.
