Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Job Title: Transport (Winter 2025/26)
Location: North Vancouver
Department: Mountain Operations
Reports to: Duty Managers, Mountain Operations
Role Status: Full Time / Seasonal / Hourly
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
JOB SUMMARY
As a Winter Transporter, you are responsible for assisting all departments with daily transport needs and special events. Under direct supervision from the Mountain Crew Supervisor and Mountain Operations Duty Manager, the Winter Transport assists the mechanics with vehicle maintenance, transports employees, guest contracts and injured guests, manually loads and unloads vehicles, performs garbage duties, sets up ski racks, assists with snow shovelling and removal, as well as some guest related duties.
ESSENTIAL JOB FUNCTIONS
Providing exceptional guest service to all visitors
Attending mandatory on-the-job training to learn how to operate vehicles at Grouse Mountain Resort
After sign-off by vehicle trainers, operates vehicles including on-snow transport machine
Performing operational equipment checks
Assisting mechanics with the maintenance of vehicles
Transporting employees, guests, contractors, workers and injured guests with Ski Patrol
Performing physical tasks to transport or store materials or merchandise
Manually loading and unloading transport vehicle or off-road vehicles
Unpacking, shelving and placing items in proper storage location
Transporting goods by hand, snow transport machine, or snowmobile
Ensuring lunch/break room stocked and clean at all times
Emptying garbage bins located on mountain top, replacing bags and transporting garbage to chalet loading dock
Setting up ski racks every morning and ensuring stored away safely at end of day
Shovelling snow, clearing ice, shaping stairs out of snow
Other duties as required
SUPERVISORY RESPONSIBILITIES
This position reports directly to the Mountain Crew Supervisor and Mountain Operations Duty Manager, with no direct supervisory responsibilities given.
REQUIRED QUALIFICATIONS AND ABILITIES
Minimum 2 years previous work experience, preferably operating vehicles
Knowledge of Grouse Mountain terrain an asset
First Aid training an asset
Valid drivers license (Class 5)
Possess excellent guest service skills
Ability to lift up to 40 lbs
Ability to prioritise tasks and manage time effectively
Mechanically inclined
WORKING CONDITIONS
Winter Transport performs most of their duties outdoors and may work in all different kinds of weather conditions. Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$19.12 to $22.37/hour
All positions are eligible for the following benefits and perks:
Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional development
Northland Properties friends and family discounts program including hotels, restaurants and recreation
Full-time, year-round positions are also eligible for these:
Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
RRSP matching after 6 months of service
Free access pass for dependants
DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
