Temporary Full Time
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We are looking for a Senior Operations Associate on a temporary full-time basis for 12-months.
What you will do:
Review client statements, providing quotes advising paperwork requirements for ‘in kind’ transfers
Accurate and timely processing of transferred assets
Maintenance of electronic records of each transfer
Regular communication with the field on transfers and product related issues
Working within service standards to minimize financial impact
Corresponding regularly with other mutual fund companies and dealers
Working with external advisors to transition their books of business
What you will bring:
As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
A thorough understanding combined with experience working with mutual funds, investment products and mutual fund dealers is required
A previous role working in Fundserv and Investment Centre is an asset
IFIC Sales/IFIC Operations preferred is an asset
Previous experience in a role that required a strong attention to detail while working towards deadlines is required
Previous experience providing excellent customer service in the investment industry including advisors is an asset
Strong verbal and written communication skills
Proven ability to manage multiple tasks while prioritizing and managing deadlines
Team player with the ability to work independently
Proficient in MS Office including Excel
Self-motivated and enjoy a busy work environment
The base salary for this position is between $42,500.00 - $67,000.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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