Job Description The Business Systems Analyst (BSA) is responsible for analyzing activities on large Client Data and Regulatory Compliance programs with teams across T&O and CDO. The role demonstrates advanced knowledge and ability in business systems analysis where you will be responsible for facilitating the flow of requirements from the business partners to Technology teams for delivery. As a BSA within the Technology Team, you will be the subject matter expert on the program requirements, acting as the central point of contact for IT, T&O teams and partnering with the business to drive requirements review, refinement, design and traceability. What will you do? Work closely with product owners to ensure a solid understanding of business needs and translating these into systems requirements Collaborate with technical teams to map source system data to IBM MDM data models Define data governance rules, support data quality initiatives Design, document, and validate ETL processes to extract data from multiple source systems, transform this to meet business and quality requirements- load this into IBM MDM for integration and reporting Analyze and document detailed business and system solution requirements in either iterative or Agile methodology using techniques such as user stories, story maps, system to system mapping, user context diagrams, using agile or iterative tools and processes Apply advanced coverage analysis techniques to ensure relationship between scope, detailed requirements, and testing through to implementation Support Design, Development and Testing activities by providing requirements clarifications and root-cause analysis Leverage organizational AI capabilities to increase productivity in areas like requirement analysis, field level system to system mapping and other documentation and also contribute to process improvement activities What do you need to succeed? Must have: 3+ years working as a Business Systems Analyst, strong understanding of data governance, data quality and data process Experience in data mapping between systems for integrations - experience with IBM (MDM) Strong knowledge of Data and experience with databases (SQL etc) and data formats (XML, JSON), Working knowledge of Swagger Knowledge of statistics and analyzing datasets (Excel etc) Understanding of REST API and SOAP. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Demonstrated ability in written and oral communication skills along with strong presentation skills. Maintenance of proper version history of documentations Experience in requirements planning and prioritization including stakeholder analysis and effort estimation Nice-to-have: Previous banking experience Experience with ETL tools (Informatica, IBM InfoSphere DataStage) Knowledge of API integration with MDM platforms What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Opportunities to do challenging work #LI-POST #TechPJ Job Skills Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-08-13 Application Deadline: 2025-08-27 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
