Worldwide Operations Security (WWOS) is the global organization that supports
field Security and Loss Prevention and is designed to support Amazon’s Worldwide
Operations, as well as affiliate and retail businesses.
The Security and Loss Prevention Specialist (SLP Specialist) is a key hourly
position within Amazon Operations. The SLP Specialist leads the effort to
efficiently and effectively protect people, product and data (lives, physical
property, equipment, inventory, data, & intellectual property) in a designated
building. The SLP Specialist reports to the Security and Loss Prevention Cluster
Manager responsible for their geographical area, and aids them in supporting the
operational team, and cross functional teams throughout the organization.
Key job responsibilities
- Conduct confidential investigations and prepare prompt written reports of
theft, fraud, and critical incidents
- Contribute to the identification of vulnerabilities (e.g., loss, associate
experience, process improvement, data protection, physical security
infrastructure) and define appropriate mitigating actions while ensuring
compliance with legal and ethical standards
- Serve as department liaison and security/crisis management subject matter
expert for site leadership keeping them informed on key issues, strategies, and
the department’s performance
- Develop strategies for alarm reduction and conduct system diagnostic for
problematic devices by engaging and resolving issues with internal and external
partners
- Domestic regional travel up to 25% of the time when applicable.
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach;
Stand/walk for up to 12 hours during shifts; Work in an environment where the
noise level varies and can be loud; Work in an environment that is subject to
variable temperatures and weather (delivery stations include outside loading
departments); Continuously climb and descend stairs (applies to sites with
stairs).
- This role covers 24/7 operations and must be able to work all shifts,
including nights, weekends, and holidays.
A day in the life
As a SLP Specialist, you will join a team of Security and Loss Prevention
professionals providing security as a service to business customers across
multiple business units within a dedicated geographical area. You will perform
regular physical security audits and investigate policy violations,
security-related incidents, and loss events. During your investigations, you
collect information by monitoring systems and tools, analyzing data reports, and
conducting interviews. Your findings help to identify vulnerabilities in our
processes, and you contribute to developing mitigating measures to address them.
You play a key role in maintaining the physical integrity of our fulfillment,
logistics and retail operations locations by auditing and monitoring the health
status of our systems with subject matter experts and external suppliers to
maintain their functionality. You will interact on a daily basis with our
external security service providers to ensure delivery of high-quality security
services and a smooth customer experience. You also act as point of contact for
multiple internal and external departments (e.g., legal, HR, security service
providers, local law enforcement) and subject matter expert in Security and Loss
Prevention-related matters. Finally, you deliver loss prevention-related
education and awareness programs to other teams and liaise with various
stakeholders on policy and procedure across all management levels.
About the team
Worldwide Operations Security (WWOS) is the global organization that supports
field Loss Prevention and is designed to support Amazon’s Worldwide Operations,
as well as affiliate and retail businesses, by creating and maintaining a work
environment that is both prepared and secure through global security centers of
excellence staffed by subject matter experts in people and asset protection. We
accomplish this by creating policy and implementation guidelines; training
leadership and staff; using technology to eliminate subjectivity, complexity,
and variation; identifying, preparing for, and mitigating risk; and auditing our
practices to ensure compliance. Basic Qualifications: * High school or
equivalent diploma
- 2+ years of blue badge Amazon experience OR 1+ years in security service OR
loss prevention OR asset protection OR investigations OR law enforcement OR
operations OR Loss Prevention Qualified Career Choice Graduate
- 1+ years of experience using Microsoft Office, including Excel, in a
professional capacity
- Workplace incident mitigation or de-escalation and Business Continuity
planning experience Preferred Qualifications: * Experience making and
influencing informed decisions by leveraging data and metrics
- Demonstrated ability to work independently in a fast-paced and multi-tasking
environment
- Ability to effectively communicate, collaborate, network and influence across
all business levels in a diverse workforce environment
- 1+ year of leadership or management and/or supply chain experience
- Investigative interviewing experience; Wicklander and Zulawski, Loss
Prevention Qualified, Certified Protection Professional, Loss Prevention
Certified, Certified Forensic Interviewer, Certified Threat Assessment
Certification or other relevant certifications
- Experience in physical security systems maintenance/implementation and
coordinating scope of work with security vendors
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The base salary for this position ranges from $57,400/year up to $81,600/year.
Salary is based on a number of factors and may vary depending on job-related
knowledge, skills, and experience. Amazon is a total compensation company.
Dependent on the position offered, equity, sign-on payments, and other forms of
compensation may be provided as part of a total compensation package, in
addition to a full range of medical, financial, and/or other benefits.
Applicants should apply via our internal or external career site.
