Français ci-dessous This is a hybrid position requiring working from our Toronto or Sherbrooke offices on a weekly basis Wolters Kluwer is a global provider of innovative, integrated and customer-focused solutions that support the workflow of CPAs, corporate tax and accounting departments, and auditors; enabling growth, enhancing productivity and increasing profitability. Our research products with expert analysis and authoritative content, combined with high-quality software applications allow our customers to turn information into action. The Tax and Accounting division in Canada is experiencing growth in new product development and in market penetration of our award-winning software products. Our professional tax preparation software is the gold standard used in all top 30 accounting firms. We also provide leading online tax research solutions used by the CRA and a suite of integrated and intelligent software that is the only complete office solution available in the Canadian market. As a Bilingual Sales Representative for Wolters Kluwer Tax & Accounting, your primary responsibility is to drive profitable revenue growth via outbound calling activities to new and existing customers within a designated territory. You will be accountable for growing share of wallet with existing clients by increasing product attachment rates and by acquiring net new customers. Additionally, you will learn and become knowledgeable of Wolters Kluwer’s comprehensive product line including tax preparation software, practice management software and research solutions. You will report to the Manager, Inside Sales – Tax & Accounting North America, Canada. Additional job responsibilities are outlined below: What You'll Be Doing Meet/exceed monthly sales quotas Develop and execute a territory sales plan for an assigned list of accounts within a designated territory to grow revenues Build and maintain a sales pipeline that will support on-going achievement of sales targets Meet activity standard KPI’s for weekly number of dials, customer contacts and opportunity creation Monitor weekly progress against targets using assigned Salesforce.com reports and dashboards Provide monthly and quarterly forecasts for the assigned territory Learn and execute the Wolters Kluwer sales methodology that incorporates the “GREAT” sales process Follow-up on marketing qualified leads from go to market campaigns Develop and maintain strong knowledge of Wolters Kluwer products and services Maintain extensive product knowledge and ability to discuss product functionality, product technology and counter objections regarding competitive solutions All other duties as assigned by manager You're a great fit if you have Education: Bachelor’s degree in Business, Commerce, Marketing or related field; Or if no degree, equivalent years’ of relevant work experience Minimum Experience: Bilingual French/English language fluency (Native or professional business level) 2 or more years of successful B2B/B2C/B2G inside sales, business/sales development or account management experience A proven track record of consistently meeting and exceeding sales quotas and targets Proficiency with salesforce.com or other comparable CRM tools Preferred Experience: Experience selling software/SaaS or cloud technology solutions Tax & Accounting industry knowledge or work experience in a relevant work environment Other Knowledge, Skills, Abilities and Certifications: Excellent oral and written communication skills coupled with strong presentation and interpersonal skills Ability, passion and desire to conduct outbound telephone activities on a daily basis Strong ability to grasp a solution sales process and position solutions effectively to customers Self-starter, well organized and able to work both independently and in a team environment #LI-Hybrid Il s’agit d’un poste hybride nécessitant de travailler à partir de nos bureaux de Toronto ou de Sherbrooke sur une base hebdomadaire Wolters Kluwer est un fournisseur mondial de solutions innovantes, intégrées et axées sur le client, qui soutiennent le flux de travail des CPA, des services de fiscalité et de comptabilité d’entreprise et des auditeurs, favorisent la croissance, améliorent la productivité et augmentent la rentabilité. Nos produits de recherche avec des analyses d’experts et un contenu faisant autorité, combinés à des applications logicielles de haute qualité, permettent à nos clients de transformer l’information en action. La division Fiscalité et comptabilité au Canada connaît une croissance dans le développement de nouveaux produits et dans la pénétration du marché de nos produits logiciels primés. Notre logiciel professionnel de préparation de déclarations de revenus est la référence utilisée dans les 30 plus grands cabinets comptables. Nous offrons également des solutions de recherche fiscale en ligne de premier plan utilisées par l’ARC ainsi qu’une suite de logiciels intégrés et intelligents qui constituent la seule solution de bureau complète disponible sur le marché canadien. En tant que Représentant commercial bilingue pour Wolters Kluwer Fiscalité et comptabilité, votre principale responsabilité est de générer une croissance rentable des revenus par le biais d’activités d’appels sortants vers les clients nouveaux et existants dans un territoire désigné. Vous serez responsable de l’augmentation de la part de portefeuille avec les clients existants en augmentant les taux d’attachement aux produits et en acquérant de nouveaux clients. De plus, vous apprendrez à connaître la gamme complète de produits de Wolters Kluwer, y compris les logiciels de préparation de déclarations de revenus, les logiciels de gestion de cabinet et les solutions de recherche. Vous relèverez du gestionnaire, Ventes internes – Fiscalité et comptabilité Amérique du Nord, Canada. D’autres responsabilités sont décrites ci-dessous : Ce que vous ferez : Respecter/dépasser les quotas de vente mensuels. Élaborer et exécuter un plan de vente de territoire pour une liste de comptes assignée au sein d’un territoire désigné afin d’augmenter les revenus. Construire et maintenir un pipeline de ventes qui soutiendra l’atteinte continue des objectifs de vente. Respecter les indicateurs clés de performance pour le nombre hebdomadaire d’appels, de contacts avec les clients et de création d’opportunités. Surveiller les progrès hebdomadaires par rapport aux objectifs attribués à l’aide de rapports et de tableaux de bord Salesforce.com. Fournir des prévisions mensuelles et trimestrielles pour le territoire assigné. Apprendre et exécuter la méthodologie de vente Wolters Kluwer qui intègre le processus de vente « GREAT ». Assurer le suivi des prospects qualifiés provenant des campagnes marketing de mise en marché. Développer et maintenir une solide connaissance des produits et services de Wolters Kluwer. Maintenir une connaissance approfondie des produits et la capacité de discuter de la fonctionnalité du produit, de la technologie du produit et de contre-objections concernant les solutions concurrentielles. Toutes les autres tâches assignées par le gestionnaire. Vous êtes un excellent candidat si vous avez : Scolarité : Baccalauréat en administration des affaires, commerce, marketing ou dans un domaine connexe ou, s’il n’y a pas de diplôme, des années équivalentes d’expérience professionnelle pertinente Expérience minimale : Bilinguisme français/anglais (langue maternelle ou niveau professionnel des affaires). Au moins deux ans de succès dans la vente interne B2B/B2C/B2G, le développement commercial/des ventes ou la gestion de comptes. Une expérience avérée dans la réalisation et le dépassement constant des quotas et des objectifs de vente. Maîtrise de Salesforce.com ou d'autres outils CRM comparables. Expérience souhaitée : Expérience dans la vente de logiciels/SaaS ou de solutions technologiques infonuagiques. Connaissance du secteur de la fiscalité et de la comptabilité ou expérience professionnelle dans un environnement de travail pertinent. Autres connaissances, compétences, aptitudes et certifications : Excellentes compétences en communication orale et écrite, associées à de solides compétences en matière de présentation et de relations interpersonnelles. Capacité, passion et envie de mener quotidiennement des activités téléphoniques sortantes. Grande capacité à comprendre le processus de vente de solutions et à présenter efficacement les solutions aux clients. Esprit d'initiative, sens de l'organisation et capacité à travailler de manière autonome et en équipe. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
