e-Resources and Open Scholarship Technician

SAIT • Calgary • 2d ago

The Student Services department’s role in student success is to create a culture and environment that unleashes the full potential of all the students at SAIT. Our primary goal is to support Student-First Culture, by focusing on student success and mobilizing all campus community members in this shared goal.

The Opportunity

The Reg Erhardt Library facilitates excellence in teaching, research, and learning through the provision of authoritative information resources and community-driven programs. By providing equitable access to print and digital collections, innovative technology, and learner-focused spaces, the Library creates an inclusive environment which supports creative inquiry at SAIT.

Reporting to the Collection Development Librarian, the e-Resources and Open Scholarship Technician is a member of the Collections and Technical Services Library team, as part of the Student Services department. The successful candidate will be responsible for maintaining the library’s e-resources acquisitions, license agreements, and relationships with vendors. The e-Resources and Open Scholarship Technician will also be responsible for providing reference assistance for the Library’s Open Education initiatives and services, and other duties as they are assigned. This position would appeal to a library technician that requires minimal supervision, enjoys supporting students with their information needs, has a growth mindset, and has strong interpersonal, technical and analytical skills.

The Role

e-Resources Acquisitions and Maintenance
Assist with the collection maintenance by processing and administering licenses for e-resources.
Work directly with vendors and library consortiums for e-resource renewals and costing requests as needed by the Collection Development Librarian.
Work directly with the SAIT Purchasing and Accounts Payable departments to complete purchasing procedures and documentation requirements as part of the acquisitions process.
Work directly with the ITS Security team to complete third party security risk assessments and any other system security requirements as needed.
Keep the Coordinator of Technical Services and the Collection Development Librarian informed in a timely manner on any security risk assessments issues.
Work in collaboration with other library staff and e-resource providers to implement access to e-resource collections.
Work directly with e-resource providers, SAIT’s ITS teams, and other library staff to troubleshoot and resolve technical issues as well as setting up new e-resource as needed.
Acting backup as an Alma Administrator as needed.
Open Education Reference
Assist with Open Educational Resources reference for faculty and students under the direction of the Open Educational Resources Librarian.
Assist with other Open Education initiatives, such as Open Education week, under the direction of the Open Educational Resources Librarian.
Administer the library’s City of Calgary spatial data collection and provide reference and retrieval support to students and faculty.
Administer access requests to the Community Data Program for students and faculty.
Information Desk
Provide library circulation, and user assistance services to patrons at the information desk and remotely.
Other duties and projects as assigned.

Qualifications

Minimum
A Library Information Technology diploma, or a combination of equivalent education and experience may be considered.
At least 3 years of experience working in a library, preferably academic.
Preferred
Bachelor’s degree.
Familiarity with library systems, information sources, library database licenses and the importance of access for students and staff.
Experience with e-resources acquisitions, access, and maintenance.
Experience with e-resources license agreements and terms of use.
Familiarity with copyright and licensing terms of use, including the ability to understand key legal terminology in order to check permissions.
Experience with troubleshooting e-resources access issues.
Knowledge of or a strong interest in open education and open access
Knowledge of or a strong interest in geospatial data

Skills Required

Strong interpersonal skills and ability to initiate and maintain relationships with vendors and SAIT departments.
Demonstrated strong customer service skills.
Technical aptitude for learning and supporting new systems and software, including the development and testing of customizations, workflows, automated processes, and interoperability.
Ability to engage in promotion and community outreach.
Demonstrated strong technical acumen, problem-solving skills and ability to manage competing priorities and short deadlines.

Job Classification: Library Technician III

Salary Range: $50,009.05 - $63,618.75

Hours per week: 36.25

Posting End Date: Aug 28th, 2025

About SAIT

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers [https://canadastop100.com/alberta/], we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.

Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT [https://www.sait.ca/about-sait/equity-diversity-and-inclusion].

At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

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