Position Summary: The Associate Agency Representative will assist the Agency
Manager in establishing and implementing short and long-range objectives for the
Agency, oversee related functions and activities, and administer company
policies and procedures.
Essential Duties and Responsibilities: To perform this job successfully, an
individual must be able to perform the following satisfactorily.
· Works and supports Agency Manager and Regional Manager to set the specific
target goals for their areas. Work with individual Agency Manager to develop
plans and specific sales strategies.
· Coordinates sales effort by liaising with the Agency Manager and Regional
Manager to establish sales territories and goals utilizing sales plan and
directives.
· Travels throughout assigned territories and builds business and develops
effective customer relationships with Agents, with an emphasis on improving
selling skills and identifying customer and Agent target list.
· Analyzes sales statistics to establish priorities, manage performance, and
assist sales teams in promoting Alliant National.
· Works with Agency Manager and Regional Manager to review marketing and
competitive analysis to determine Agent needs, volume potential, pricing and to
develop marketing campaigns to accommodate goals for the region.
· Monitors departmental performance, identifying and facilitating opportunities
to increase productivity and efficiency.
· Manages day-to-day aspects of the department and its personnel to ensure
projects are completed and goals and customer needs are met.
· Collaborates with other managers to plan, direct, and coordinate programs and
projects.
· Collaborates with other managers to analyze costs, benefits, and losses of
company profits.
· Drafts, submits, and presents various performance and management reports.
· Manages inventory, approving or facilitating purchases as needed; negotiates
related pricing contracts and verifies costs and receipts.
· Manages conflicts and resolves complaints about or within the department.
· Performs other related duties as assigned.
Supervisory Responsibilities: None for this position
Competencies: To perform the job successfully, an individual should demonstrate
the following.
Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures
self against standard of excellence. Recognizes and acts on opportunities. Sets
and achieves challenging goals. Takes calculated risks to accomplish goals.
Communications - Exhibits good listening and comprehension. Expresses ideas and
thoughts in written form. Expresses ideas and thoughts verbally. Keeps others
adequately informed. Selects and uses appropriate communication methods.
Managing Customer Focus - Develops new approaches to meeting customer needs.
Establishes customer service standards. Monitors customer satisfaction. Promotes
customer focus. Provides training in customer service delivery.
Managing People -- Develops employee skills and encourages growth. Inclusive in
planning. Makes self-available to employees as needed. Provides direction and
gains compliance. Provides regular performance feedback.
Planning and Organization - Integrates changes smoothly. Plans for additional
resources. Prioritizes and plans work activities. Sets goals and objectives.
Uses time efficiently. Works in an organized manner.
Problem Solving - Develops alternative solutions. Gathers and analyzes
information skillfully. Identifies problems in a timely manner. Resolves
problems in early stages. Works well in-group problem solving situations.
Qualifications: To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Education/Experience:
Associate degree or equivalent from two-year College or technical school, or six
months to one-year related experience and/or training, or equivalent combination
of education and experience.
Language Ability:
Read, analyze and interpret business, professional, technical or governmental
documents. Write reports, business correspondence and procedure manuals.
Effectively present information and respond to questions from managers,
customers and the public.
Reasoning Ability:
Solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Proficient in Microsoft Suite.
Work Environment: The work environment characteristics described here are
representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. The noise
level in the work environment is typically moderate.
The position is remote. Extensive travel is required. Must be able to travel
extensively by car or air as needed. Occasional extended workdays are required,
some of the travel and customer entertainment will be evenings and weekends.
Physical Demands: The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to
sit. The employee is frequently required to use hands to finger, handle, or feel
and talk or hear. The employee is occasionally required to stand and walk. The
employee must be able to occasionally lift and/or move up to 10 pounds. Specific
vision abilities required by this job include close vision.
The above job description is not intended to be an all-inclusive list of duties
and standards of the position. Incumbents will follow any other instructions,
and perform any other related duties, as assigned by their supervisor. Job
description is not intended to be an all-inclusive list of duties and standards
of the position. Incumbents will follow any other instructions, and perform any
other related duties, as assigned by their supervisor.
