Who We Are
Hi! We’re AntiSocial Solutions, a social-first digital marketing agency made up
of people who love to create. Our work spans industries; we produce conceptual
campaigns, strategic media plans, creator and influencer strategies, and create
content for great brands across the globe. As a division of Thinkingbox, we have
offices located in Vancouver, Toronto, New York City, Salt Lake City, and Los
Angeles.
At AntiSocial, you’ll be joining a diverse and talented group of people who
craft campaigns and provide solutions for the world’s top brands. We love our
culture and the natural collaboration that happens in and around our five
offices, from dog parties to happy hour Thursdays, we maintain a vibrant work
environment. However, for one month a year we encourage our people to explore
the world. Try working from another office or even the beaches of Bali and
expand your worldview, then bring that experience back to the team.
The Opportunity
AntiSocial Solutions is looking for an experienced Account Manager to join our
team in Toronto! As our Account Manager, you will be responsible for providing
exceptional service to our current and prospective clients and leading client
acquisition and sales repping initiatives—specifically direct-to-brand. Acting
as the main point of contact, you’ll be the voice of our clients within the
agency, with a deep understanding of their business and objectives, ensuring
that all requirements are reflected throughout the content creation process.
Project management or production experience is a strong asset, as this role
often works cross-functionally with our creative, strategy, and production teams
to ensure timelines, budgets, and deliverables are met with excellence.
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What You’ll Be Doing
- Work closely with clients and internal teams to ensure a thorough
understanding of the client’s business goals and objectives and ensuring that
all requirements are met throughout the campaign and content creation process
- Oversight of multiple campaigns and regular liaising with the team to ensure
the progress of each campaign and flagging any suggestions/concerns to the
team
- Stay close to key contacts over email, phone or face-to-face meetings while
providing recommendations and identifying new business opportunities at every
stage of the campaign
- Identifying opportunities for organic account growth and building roadmaps
for achieving growth results
- Support producers with managing client requirements, communications and
balancing project schedules and budget
- Act as a leader for social media marketing, content creation, creative
ideation whilst contributing to a culture of excellence around creative use
of social media in advertising and marketing
- Ensure project profitability for each outgoing deliverable or retainer
- Supporting with annual planning sessions with clients to ensure we’re acting
as a strategic partner with an eye on further business changes and needs
- Offering support across each client you may work on, ensuring team is
supported and delivering exceptional work
- Provide senior management with reports on performance, team and project
status, and upcoming opportunities.
- Monitor capacity of team members and adapt to change, with a close eye of
risk assessment and mitigation
- Regular tracking of team hours through Harvest/Forecast
- Developing and implementing strategic plans to help grow/mitigate risk on the
client
- Having strategic conversations with clients to ensure we are working on the
right work to achieve business results
- Providing recommendations for ensuring we are maintaining a high standard of
client servicing
- Proactive account planning and working with clients on future scope
What You'll Bring
- 3+ years of account management and sales experience at a digital agency
- Knowledge and passion for the social and digital world
- Paid media experience is a considered an asset
- A proven track record of hitting sales targets and delivering consistent
revenue
- Exceptional organizational skills, able to independently manage multiple
campaigns to an extremely high standard, in a fast-paced environment
- Experience with pitching and selling ideas to clients, and ability to present
confidently to stakeholders at all levels of an organization
- Excellent written and verbal communication skills, with the ability to tailor
communications and build relationships with stakeholders at all levels both
internally and externally
- Outstanding leadership skills with a can-do attitude
Additional Info
- Hybrid (3 days in-office)
- Flexible time off / paid vacation / sick days
- Culture events
- Office lunches
- Employee recognition and incentive program
- Seasonal parties
- Company swag
- Industry events
- Dog-friendly offices
- Unlimited coffee, drinks, snacks
- Flex / travel work options
- Extended health benefits
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$75,000 - $80,000 a year
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Equal Opportunity
Here at Thinkingbox / AntiSocial Solutions, we are committed to building an
environment where our employees continuously feel included, valued and heard.
Diversity is our creative strength and it’s a combination of our unique
experiences and perspectives that make for some of the best problem-solving. The
result? Creativity, growth and innovation. We strongly encourage all applicants,
regardless of race, ethnicity, religion, sex, national origin, sexual
orientation, age, disability, or gender identity to apply.
To Apply
Thank you for taking the time to apply to AntiSocial (a division of
Thinkingbox)! Please remember to include your resume and links to your online
portfolio with your application (if applicable). Due to the number of
applications we receive, we are not able to contact everyone who applies. Note:
all applications are stored in our talent database and will be considered for
future opportunities!
