ABOUT APPLY DIGITAL
Apply Digital is a global experience transformation partner. We drive AI-powered
change and measurable impact across complex, multi-brand ecosystems. Leveraging
expertise that spans across the customer experience lifecycle from strategy,
design to engineering and beyond, we enable our clients to modernize their
organizations and maximize value for their business and customers.
Our 750+ team members have helped transform global companies like Kraft Heinz,
NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years,
we have grown to ten cities across North America, South America, the UK, Europe,
and India.
At Apply Digital, we believe in the “One Team
[https://www.applydigital.com/insights/learn/transforming-digital-services-apply-digital-s-how-for-digital-innovation/]”
approach, where we operate within a ‘pod’ structure. Each pod brings together
senior leadership, subject matter experts, and cross-functional skill sets, all
working within a common tech and delivery framework. This structure is
underpinned by well-oiled scrum and sprint cadences, keeping teams in step to
release often and retrospectives to ensure we progress toward the desired
outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered,
respectful and fun community for people, every single day. Together, we work to
embody our SHAPE (smart, humble, active, positive, and excellent) values and
make Apply Digital a space for our team to connect, grow, and support each other
to make a difference.
Visit our Careers page [http://applydigital.com/careers/] to learn how we can
unlock your potential.
LOCATION: Apply Digital is hybrid/remote friendly. The preferred candidate
should be based in either the Greater Toronto Area or the Greater Vancouver Area
of Canada, working in hours that align to ET (Eastern Timezone) or PT (Pacific
Timezone).
THE ROLE:
Apply Digital seeks an Intermediate Engineer specializing in Customer Identity
and Access Management (IAM). This role is a part of our Platforms Practice and
is focused on implementing, configuring, and integrating enterprise-grade
identity solutions. Your work will contribute to secure, scalable, and seamless
access management solutions across the digital experiences we create for our
clients. The ideal candidate has significant hands-on experience with leading
IAM platforms. Familiarity with providers such as Okta, Auth0, SAP Customer Data
Cloud (Gigya), and Ping Identity. You will bring a strong understanding of
identity protocols, security best practices, and system integration to develop
and manage robust IAM solutions. This role requires a strong understanding of
implementing secure, compliant, and high-performing identity solutions across
the stack and platforms. Additionally, excellent communication and collaboration
skills within a remote setting are essential. While specialization in IAM is
highly valued for immediate project impact, for those interested in full-time
employment, this position also offers a path to grow into a broader Platforms
Engineer generalist role within our supportive practice environment.
\n
Responsibilities:
- Develop enterprise-grade CIAM solutions for secure and seamless user
experiences (e.g., registration, login, profile management, session
handling).
- Configure authentication and authorization workflows, including SSO, MFA,
social login, passwordless options (e.g., FIDO2/WebAuthn), and OAuth
2.0/OIDC.
- Implement privacy and compliance features (e.g., consent and preference
management).
- Integrate CIAM platforms with front-end apps (web/mobile), backend services,
and APIs.
- Manage identity data securely and efficiently at scale, including connections
to directories or customer databases.
- Troubleshoot complex identity issues and implement custom scripts or
workflows to support integration and automation.
- Partner with development, security, and data/marketing teams to ensure
cohesive, secure user journeys
- Keen knowledge management of best practices within the Platforms Practice.
- Ensure solutions comply with privacy regulations (GDPR, CCPA), security
threats, and IAM platform advancements.
- Engage with platform vendors for support or roadmap alignment.
Requirements:
-
Strong problem-solving skills across the stack in the context of identity and
security.
-
Hands-on experience with at least one central CIAM platform (e.g., Okta,
Auth0, Ping Identity, SAP CDC).
-
Practical experience with key identity standards (OAuth 2.0, OIDC, SAML 2.0)
and security best practices (e.g., token handling, session management).
-
Familiarity with key IAM capabilities: SSO, MFA, federation, user
provisioning/lifecycle, and directory integrations.
-
Proficiency in developing NextJS/React UIs for User Authentication flows,
including sign-in, sign-up, and sign-out flows.
-
Experience in developing authentication and authorization middleware and
checks within NestJS or similar frameworks.
-
Experience deploying CIAM integrations in cloud environments (AWS, GCP,
Azure).Comfortable with communicating and collaborating with remote,
distributed teamsComfort translating complex IAM concepts for technical
audiences.
-
Interest in continuous learning and evolving toward broader platform
responsibilities.
-
Familiarity with Agile development experience.
Nice To Haves:
- NICE TO HAVESUnderstanding of 2FA/MFA user flows across both mobile and
webFamiliarity with AWS Lambdas/RestifyIAM platform certifications (e.g.,
Okta, PingIdentity).
- Experience with CIAM features like progressive profiling or consent
management.
- Familiarity with Privileged Access Management (PAM), API security gateways
(e.g., Apigee, Kong), or IaC tools (e.g., Terraform).
- Understanding of identity-related compliance and identity data migration.
- Strong knowledge of directory architecture and LDAP concepts.
LI-Remote #LI-FS1
\n
LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do
[https://www.applydigital.com/insights/learn/shape-ing-a-culture-of-success-apply-digitals-playbook-for-putting-people-first/].
We value your time, safety, and health, and strive to build a work community
that can help you thrive and grow. Here are a few benefits we offer to support
you:
Great projects: Broaden your skills on a range of engaging projects with
international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture
where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner
tech certifications, custom learning plans, workshops, mentorship, and peer
support.
Generous vacation policy: Work-life balance is key to our team’s success, so we
offer flexible personal time offer (PTO); allowing ample time away from work to
promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your
needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to
in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are
celebrated and everyone feels welcome. That’s why we value equal opportunity and
nurture an inclusive workplace where our individual differences are recognized
and valued.
For more information, visit the Diversity, Equity, and Inclusion (DEI)
[https://www.applydigital.com/diversity-equity-inclusion/] section of our
website. If you have accommodation needs at this stage of the recruitment
process, please inform us as soon as possible by emailing us
at careers@applydigital.com [careers@applydigital.com].
