Director, Lender Development

AutoTrader.ca • Remote • 2d ago

TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync's diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK. Dealertrack is Canada’s largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Collateral Management is a national, end-to-end, managed technology solution that offers industry insight and multi-channel collection strategies to maximize funds recovered. Collateral Management helps you remain compliant in all jurisdictions, alleviating your exposure to reputational and financial risks. Visit tradercorporation.com [https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tradercorporation.com%2F&data=05%7C01%7CDipti.Dhawan%40trader.ca%7Cd13137b14fae4400a5cc08dafd4ca20c%7Ca9c156ea9eda44f6969a99e9340255c1%7C0%7C0%7C638100802815633054%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=XCtcC7R3HZWr6e%2FyqNd8xwIztrx9m9ZTZlBVC%2BgO1vE%3D&reserved=0] to learn more [http://more.Experience]. .

TRADER Corporation's parent company AutoScout24 is the largest pan-European online car market with over 2 million listings and more than 43,000 dealer customers. With AutoScout24, users can find, finance, buy, subscribe for and sell used and new cars. The marketplace provides inspiration on cars and other vehicles and makes hard decisions easy.

Since 1998 AutoScout24 has been offering private users, car dealers and other cooperation partners from the automotive, financial and insurance services sector a comprehensive digital platform for car trading. The online marketplace includes used and new cars, motorcycles as well as commercial vehicles. AutoScout24 has over 30 million users per month, more than 43,000 dealers and around 500 employees. In addition to Germany, AutoScout24 is also represented in the European core markets of Belgium, Luxembourg, the Netherlands, Italy, France and Austria.

More information on www.autoscout24.de [https://www.autoscout24.de/]

Experience leveraging AI, Generative AI (GenAI) to enhance engineering productivity, automate repetitive tasks, and optimize workflows. Candidates should demonstrate the ability to integrate AI-driven solutions into their daily work — such as code generation, debugging, reviews, documentation, and decision support—to improve efficiency for themselves and their teams. A proactive approach to exploring and implementing AI tools that drive innovation and streamline development processes is highly valued

The role of the Director, Lender Development is to the asset based (auto, RV, Marine, Leisure and other similar assets) finance industry to successfully lead, understand, and support client strategies to deliver innovative solutions that drive efficiency and profitability to our lenders and partners.

This is a sales-driven, consultative, and relationship management-focused role that requires strong initiative, strategic vision, and hands-on execution. The ideal candidate is a self-starter—someone who thrives in a fast-paced environment, proactively identifies opportunities, and consistently drives value for both the business and our lender partners.

Key Areas of Responsibility:

Industry Advocate

· Contribute to a robust product road map through understanding and sharing of industry news, trends, advancements and lender innovation: product / service expansion, new asset types.

· Represent Dealertrack and the industry at various events.

· Be a proactive, self-motivated go-getter who consistently seeks out new revenue / volume opportunities: new lender onboarding, partner opportunities to expand the Dealertrack footprint, expanding existing lender relationships and uncover unmet client needs.

Client Relationship Management

· Build Dealertrack’s relations with C-Suite executive for assigned Lender accounts through consistent, well planned touch-points with key business contact at all levels.

· Manage partner expectations from a design and delivery standpoint by thoroughly understanding customer requirements, how they fit within their strategic objectives and by providing frequent and timely updates.

· Qualifies, prioritizes and manages pipeline of Lender enhancement initiatives by understanding the business impact and value of each initiative.

· Develops analytics and insights by understanding how Dealertrack’s business intelligence can contribute to the success of Lenders and by delivering presentations and proposals that deliver business value and insights.

· Engage effectively across internal departments (Product, Sales, Technology, Operations and Finance) to deliver coordinated support and execution.

· Facilitates resolution of Lender service issues including functional reviews, training, platform utilization, escalation handling, billing invoices and payments.

· Be the face of the business, embodying "Lender service excellence" to build trust, engagement, and strengthen long-term partnerships.

Business Planning

· Construct strategic plans and business reviews for assigned accounts which support Lender client strategies and plans by engaging senior leaders and understanding their strategic priorities, operations and key initiatives.

· Contribute to Dealertrack quarterly business planning by qualifying enhancement opportunities and developing business cases that clearly illustrate the investment required and potential return.

· Participate in product road maps and product strategies by providing Lender insights to Dealertrack Product Management and helping to quantify the business value for new product development initiatives.

· Work closely with Product Management and Product Owners to establish priorities for client projects and requests and clarifying requirements and business impact.

· Drive customer retention through value-added strategies, ongoing engagement, and proactive support

· Create and deliver compelling presentations that clearly communicate business impact, using data and story-telling to build alignment and support

· Demonstrate strong negotiation skills to drive successful outcomes in complex stakeholder environments.

· Generate new leads by leveraging relationships, market insight, and network expansion—growing the pipeline with high-value opportunities

· Develop plans of action for maximizing Lender product utilization. Communicate progress to Dealertrack Leadership team.

Job Requirements:

Education, Experience and Technical skills

· Post Secondary School education, with a desire for continuous learning and improvement

· 5-7 years’ experience in account management, banking, finance or auto industry, with a demonstrated ability to manage a portfolio of diverse customers

· Advanced product and technical skills, and demonstrated ability to manage a portfolio of small and large projects concurrently. Strong knowledge of professional sales, and account management methodologies and experience

· Deep knowledge of the Automotive finance industry; prior experience working for or directly with lenders is highly desirable

Required Soft Skills and Competencies

· Ability to communicate complex technical information to clients utilizing non-technical, jargon free language

· Excellent communication and customer service skills

· Proven ability to network, build and develop business relationships.

· Exceptional presentation skills, with a talent for delivering impactful, data-driven narratives to internal and external audiences.

· Proven communication skills:

· Translating customer business needs into technical requirements for internal review

· Build and deliver external customer facing business reviews

· Deliver sales presentations / pitch decks, for both internal and external audiences

Working Conditions (i.e. office environment, home, travel required

Hybrid office (2-3 day per week minimum) and remote

What’s in it for you…

-We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

Benefits from Day 1

-Gym discounts

-Employee and Family Assistance program