Norton Rose Fulbright Canada LLP is currently seeking a catering attendant to work in the Calgary office. The successful candidate will report to the Office Services and Facilities (OS&F) team leader. The primary responsibilities of the position are outlined below. Please note the shift is from 7:30 a.m. to 3:30 p.m.; however, it may vary between 7:00 a.m. from 6:00 p.m., Monday to Friday with some additional overtime when needed. You will be focusing on: Greet clients and visitors, ensuring a clean and welcoming environment in the conference area Enhance the client experience by providing exceptional service excellence Improve operational efficiency by proactively addressing customer needs and streamlining processes Prepare and set up both catering items and furnishings in boardrooms for internal and external meetings as well as special events Responsible for the cleaning and maintaining of all boardrooms, coffee stations and lounge to ensure a high standard of cleanliness and safety Ensure proper food handling techniques and sanitation practices are used at all times Responsible for placing food and beverage orders for internal and external meetings Assist with managing inventory to ensure appropriate level of food items and meeting room supplies are maintained Assist with Level 1 support for AV issues in meeting rooms, escalating to Level 2 as needed Perform various related administrative tasks for the OS&F team, which may include preparing invoices for approval, running reports on meeting room utilization; posting internal communications notices via Scoop or “Need to Know” and other duties as requested Assist Reception team with lunch/break coverage What you bring to the role: Experience or knowledge of client and food services industry Passionate about delivering exceptional service to ensure an exceptional client experience Possess excellent customer service skills with the ability to communicate effectively with all levels of staff and our clients and guests Demonstrates a solutions driven approach with the ability to anticipate clients’ needs Solid computer skills, including experience with Microsoft Office and EMS room management software or another similar boardroom booking program Ability to succeed in a team-based environment as well as excel independently Strong organizational skills and attention to detail Ability to juggle multiple tasks in a time sensitive environment Ability to stand for long periods and able to lift heavy loads Flexibility in scheduling work hours to accommodate the timing of events, which may include working early mornings, evenings and weekends Why join our team: Retirement savings plan with employer contribution Benefit premiums paid by the firm Telemedicine services Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships! Training and development programs based on your interests and needs Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us! As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential. To find out more about how we integrate diversity, equity and inclusion in everything we do please click Diversity, equity and inclusion | Canada | Global law firm | Norton Rose Fulbright. If you require any reasonable adjustments during the recruiting process, please inform us in the recruitment application. We will contact you to further discuss your need. Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact us to discuss further. Law around the world nortonrosefulbright.com Norton Rose Fulbright provides a full scope of legal services to the world’s preeminent corporations and financial institutions. Our global law firm has more than 3,500 lawyers and other legal staff advising clients across more than 50 locations worldwide, including Houston, New York, London, Toronto, Mexico City, Hong Kong, Sydney and Johannesburg, covering the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. As a global law firm, we embrace a culture of excellence and working hard, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.
