Who We Are; What We Do; Where We’re Going
Magnet Forensics is a global leader in the development of digital investigative
software that acquires, analyzes, and shares evidence from computers,
smartphones, tablets, and IoT-related devices. We are continually innovating so
our customers can deploy advanced and effective tools to protect their
companies, communities, and countries.
Serving thousands of customers globally, our solutions are playing a crucial
role in modernizing digital investigations, helping investigators fight crime,
protect assets, and guard national security.
With employees based around the world, Magnet Forensics has been expanding our
global presence. As a part of Magnet Forensics, you can expect to make a
difference in the world, no matter what role you play. You’ll be supported
through learning and development, not to mention an incredible team with
unbelievable talent and integrity.
If you think you would be the right person to join our team working towards this
goal, we would love to hear from you!
Your Role
We are seeking a highly motivated and detail-oriented Product Operations Manager
to join our team as an individual contributor. In this role, you will be
responsible for streamlining our product operations processes, ensuring
alignment between product management and cross-functional teams, and driving
operational excellence to enhance product management methodologies, processes,
product delivery and performance.
\n
What You Will Accomplish:
- Process Optimization: Analyze existing product management and operations
processes and identify areas for improvement. Develop and/or implement
product management methodologies and workflows to enhance efficiency,
productivity and reduce time-to-market.
- Cross-Functional Collaboration: Act as a liaison between product management,
engineering, marketing, and sales teams to ensure seamless communication and
alignment on product initiatives. Facilitate Product Management updates to
internal stakeholders and cross-functional teams.
- Data Analysis: Monitor and analyze key performance metrics related to product
operations. Use data-driven insights to make informed decisions and
recommendations for process enhancements.
- Documentation and Reporting: Create and maintain comprehensive documentation
of product processes, workflows, and best practices. Prepare regular reports
on operational performance and project status for stakeholders.
- Initiative Management: Leverage tools like Aha! and other planning platforms
to facilitate comprehensive documentation of roadmaps, backlogs, and release
plans. Assist with the organization, tracking progress, and generating
reports to provide clear visibility and accountability, enabling Product
Managers to focus on delivering value while maintaining alignment across
initiatives.
- Stakeholder Engagement: Build strong relationships with internal and external
stakeholders. Gather feedback and insights to understand their needs and
integrate them into product operations strategies.
- Risk Management: Identify potential risks in product operations and develop
mitigation strategies to minimize impact on product delivery and performance.
What We Are Looking For:
- We’re looking for someone who checks off most, but not all, of the boxes
listed in “skills and experiences”. It’s more important to us to find
candidates who can display indicators of success through skills they have
developed and experiences they have been a part of, than to find folks who
have ‘been there, done that”. We want to be part of your development
journey, and we’ll learn as much from you as you learn from us.
Required Skills:
- Bachelor’s degree in Business, Operations Management, or related field;
- 3+ years of experience in product operations, product management, project
management, or a related role;
- Strong analytical skills with the ability to interpret data and make
data-driven decisions;
- Excellent communication and interpersonal skills, with the ability to work
effectively across teams;
- Proficiency in project management tools and software (e.g., Aha, JIRA, Asana,
Trello);
- Knowledge of product development methodologies (e.g., Agile, Scrum);
- Experience with a product telemetry / usage tool like Gainsight or Pendo;
- Strong problem-solving skills and a proactive approach to overcoming
challenges.
Nice to Haves:
- Experience leveraging AI to enhance product management;
- Strong Excel skills and experience with analytical tools like Power BI;
- Salesforce reporting and dashboards experience; knowledge of CPQ.
The Most Important Thing:
- We’re looking for candidates that can provide examples of how they have
demonstrated Magnet CODE in their previous experiences:
- CARE – We care about each other and our mission to make a difference in the
world.
- OWN – We are accountable for our results – while never forgetting to act with
integrity, empathy, and respect.
- DEDICATE – We put our heart and soul into meeting the needs of our customers
and helping them serve the people they protect.
- EVOLVE – We are constantly innovating and exploring new ways to work together
to make an impact with our work.
Compensation & Benefits
- The Compensation Range is for the primary location for which the job is
posted. Please note that the actual compensation may vary depending on
location and job-related factors such as qualifications, experience,
knowledge and skills. If you are applying for this role outside of the
primary location and you are selected for an interview, the Talent
Acquisition Partner can share more information with you. If the compensation
structure for the role includes an incentive component (ie. most Sales roles)
the range below represents total target compensation (TTC) (base salary +
variable)
Compensation Range:
- MIN:$76,300 - MID: $109,000 - MAX:$130,800 CAD
- MIN:$91,000 - MID: $130,000 - MAX: $156,000 USD
Magnet is proud to offer benefits such as:
- Generous time off policies
- Competitive compensation
- Volunteer opportunities
- Reward and recognition programs
- Employee committees & resource groups
- Healthcare and retirement benefits
\n
Here at Magnet Forensics, we are committed to continuous learning and are
focused on building a diverse and inclusive workforce. This commitment will be
reflected in our hiring processes and embedded in our values and how we treat
one another. If you’re interested in this role, but do not meet all of the
qualifications listed above, we encourage you to apply anyways.
Magnet Forensics is an Equal Opportunity Employer and considers applicants for
employment without regard to race, colour, religion, sex, orientation, national
origin, age, disability, genetics or any other basis forbidden under federal,
provincial, or local law. We are committed to providing an inclusive, accessible
recruitment process and work environment. Accommodation is available to all
applicants upon request throughout the hiring process. Please contact
aoda@magnetforensics.com [aoda@magnetforensics.com] should you require any
accommodations.
All offers of employment at Magnet are contingent upon satisfactory completion
of a background check. All background checks will be conducted in accordance
with all applicable laws. Magnet will consider each position’s job duties, among
other factors, in determining what constitutes satisfactory completion of the
background check. Refusal to consent to a background check may be grounds for
revoking an offer of employment.
US Applicants: Magnet Forensics participates in E-Verify and will provide the
federal government with your Form I-9 information to confirm that you are
authorized to work in the U.S.
