Benefits:
- Competitive salary
- Free uniforms
- Training & development
A position at British Swim School is more than just a job, it is an opportunity
to learn, grow, and make an impact in the lives of your community to ensure
“survival of the littlest”.
Compensation and Benefits:
- Competitive pay based on experience and with possible opportunities for
bonuses!
- Paid training!
- Birthday off and paid!
The Position:
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside
at our swim school. This position plays a critical role in providing an
excellent customer experience.
Your Typical Responsibilities:
- Setting up and breaking down the pool deck area before and after each shift.
- Checking water chemistry and temperature prior to swim lessons.
- Welcoming students and parents/guardians to the pool deck area.
- Answering customers' questions about their account, their child’s progress,
or about the program.
- Assist swim instructors and managers when needed during swim lessons.
- Post media content and monitor social media platforms.
Minimum Qualifications:
- Excellent interpersonal communication and organizational skills.
- Have a responsible and professional demeanor.
Preferred Qualifications:
- 1+ years of customer service experience.
- Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during
training.
About Us:
"Here at British Swim School, we are more than just a fun, surface-level swim
lesson provider. We strive to make a substantial impact within our communities
to combat the tragically high child drowning statistics. We invest in quality
team members to teach our lessons with the mindset that we are two schools in
one, a survival school first and a learn-to-swim school second. As a result, we
can support our mission “to ensure that every person, regardless of age or
ability, has the opportunity to become a safe and happy swimmer”.
