THE OPPORTUNITY TO “control” YOUR DESTINY. The Opportunity We’re looking for a strategic and detail-oriented Vendor Manager to lead the full lifecycle of third-party vendor relationships. You’ll be the driving force behind our vendor governance framework, ensuring compliance with OSFI’s B-10 Guideline and other regulatory requirements. This role is critical to maintaining operational resilience and aligning vendor partnerships with our business goals and risk appetite. The Team You’ve Been Looking For Bridgewater Bank is more than a financial institution; we’re a team of passionate people who care deeply about helping others succeed. Unlike traditional banks, we have no branches. This means less time managing logistics and more time focused on providing straightforward, honest service and smart financial solutions that support our clients in reaching life’s biggest milestones. As a wholly owned subsidiary of AMA, we share a proud legacy of service and a commitment to doing the right thing for our customers, our communities, and each other. At Bridgewater Bank, you’ll be part of a nimble, forward-thinking organization where your ideas matter, your contributions are valued, and your growth is encouraged. We’re driven to make a positive impact and our close-knit culture values flexibility, innovation, and genuine connection. As part of the Bridgewater team, you’ll enjoy: Competitive salary and flexible benefits Employer-paid retirement savings program Employee-exclusive discounts on travel, insurance, memberships, and more Free travel medical insurance for you and your immediate family Ongoing professional development Flexible work models that make sense for your lifestyle Who You Are You’re someone who knows how to keep vendors in check while building great working relationships. You’re confident navigating contracts, SLAs, and compliance without breaking a sweat. You love digging into data, spotting risks, and finding smarter ways to get things done. You’re a natural collaborator who can bring people together across teams to solve problems. You’re organized, proactive, and always thinking a few steps ahead—especially when it comes to risk and resilience. How You’ll Make an Impact Report to the Director, Risk and Controls. Vendor Governance & Risk Management: Develop and maintain a robust vendor management framework. Lead risk assessments, due diligence, and business continuity planning for third-party vendors. Contract & SLA Management: Oversee vendor selection, contract negotiation, and execution. Define and monitor SLAs and KPIs to ensure performance and compliance. Regulatory Compliance & Reporting: Ensure adherence to OSFI B-10 and other regulatory standards. Provide risk reporting and support audits and examinations. Performance Monitoring & Cost Optimization: Track vendor performance through scorecards and dashboards. Identify cost-saving opportunities and drive value through vendor consolidation and renegotiation. What You Bring to the Table Undergraduate degree in Business Administration, Finance, Risk Management, or a related field. 7+ years of experience in vendor management, procurement, or third-party risk—preferably in financial services. Strong knowledge of OSFI guidelines (B-10, E-21, B-13), PCLMTFA, and FINTRAC expectations. Proficiency in contract management platforms, Excel, Power BI, and reporting tools. Exceptional communication and stakeholder management skills. Proven ability to lead cross-functional initiatives and implement governance model. Belonging Matters Here Bridgewater Bank is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us. - WORK MODEL: - We thank all applicants for their interest; however, only those selected for an interview will be contacted. AMA is a membership organization representing a million Albertans across the province. We offer roadside assistance, travel, registries, insurance, driver education, a member rewards program, community events and more. But we’re more than our products and services; we’re about a shared commitment to what we call TYLF—Treat You Like Friends and Family. If you’re looking for an inspiring career in a workplace where every exchange comes from a place of genuine care and connection, you’re our kind of people! We offer accommodations for all applicants with disabilities in all stages of the recruitment process. If you require an accommodation, please advise your Talent Scout during your job application, and we will work with you to meet your unique needs.
