Gestionnaire Principal(e) de Projets et de Programmes Technologiques Responsabilités : Leader-serviteur avec une passion pour aider les équipes Agile à s’épanouir et à offrir une grande valeur à l’organisation. Scrum Master expérimenté ayant travaillé avec des équipes livrant des solutions logicielles SaaS et infonuagiques complexes et multi-niveaux, dans les délais, avec une haute qualité et une satisfaction client. Planifier et animer les réunions, les séances de remue-méninges, les mises en production et autres tâches liées au cycle de vie des applications et aux activités de projet. Encadrer, conseiller et former les membres de l’équipe sur les meilleures pratiques en matière de cycle de vie des applications et les améliorations des processus. Mettre en œuvre des initiatives axées sur la qualité dès le départ et promouvoir/supporter les améliorations organiques et micro-améliorations des processus avec les équipes Agile. Comprendre les priorités des initiatives et des fonctionnalités des propriétaires de produits d’affaires et d’architecture. Établir et maintenir des relations avec les autres équipes produits et d’architecture, en collaboration avec le personnel technique et la direction. Travailler avec d’autres équipes Agile, leurs Scrum Masters et propriétaires de produit afin d’assurer l’alignement et d’agir ensemble vers des objectifs communs. Faire preuve d’une amélioration continue grâce à l’apprentissage et l’apport de nouvelles idées à l’équipe. Créer, maintenir et partager des indicateurs, outils d’équipe, graphiques de progression (burn-down et burn-up), tableaux de bord, rapports de suivi du temps, rapports exécutifs, etc. Suivre les indicateurs clés du succès de l’équipe et de la livraison, afin de favoriser l’amélioration continue. Qualifications : Baccalauréat ou combinaison équivalente d’études et d’expérience en développement logiciel. Minimum de 3 ans d’expérience en gestion d’équipes Agile de développement logiciel à travers plusieurs cycles de livraison. Expérience confirmée en tant que Scrum Master ou chef de projet pour des équipes de développement Agile, avec un historique de livraison réussie de solutions SaaS multi-niveaux, dans les délais, avec une haute qualité et une satisfaction client. Expérience dans la planification et l’animation de Scrum of Scrums, de réunions de planification de sprint, de mêlées quotidiennes, de rétrospectives et d’autres réunions de suivi de projet. Capacité à mener des groupes vers un consensus et à assurer la résolution des points en suspens. Capacité à analyser des informations critiques et à présenter des recommandations à l’équipe et à la direction. Capacité à gérer plusieurs tâches, projets et priorités simultanément. Sens des responsabilités pour les projets/tâches et orientation vers les résultats. Capacité à organiser des réunions efficaces, ponctuelles et avec des objectifs clairs. Expérience en gestion des dépendances inter-équipes et en planification efficace. Expérience dans la mise en œuvre d’initiatives qualité au sein des équipes. Aptitude à collaborer avec les propriétaires de produit, les membres de l’équipe, la direction et les autres équipes Agile pour atteindre les objectifs de livraison. Expérience avec plusieurs méthodologies SDLC. Expérience avec des équipes développant sur la stack Microsoft (préféré). Solides compétences en planification, navigation organisationnelle et gestion des relations inter-équipes. Formation et expérience avec le cadre Scaled Agile Framework (SAFe), un atout. Expérience avec Microsoft Azure DevOps (MS ADO) pour la gestion de projet, y compris la création de rapports, de tableaux de bord et de requêtes. Excellentes compétences analytiques et en résolution de problèmes, avec une capacité à analyser des informations critiques et à formuler des recommandations pertinentes. Grande attention aux détails. Capacité à identifier, collecter et analyser des données de mesure. Capacité à gérer plusieurs tâches, projets et priorités en parallèle. English Version R0047263 Senior Technology Project and Program Manager (Open) Job Description Summary : Responsible for managing all aspects of diverse, medium to moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met. Communicates with end-users to provide timely and accurate information and status updates. Projects involve multiple disciplines in the IT function; individuals who manage projects exclusively in one aspect of IT, such as ERP implementation or applications development, should be matched to the specific position for that specialty. Responsibilities: o Servant Leader with a passion to help Agile teams thrive and deliver high value to the organization. o Experienced SCRUM Master that has worked with teams delivering complex, multi-tier SaaS and cloud-based software solutions on time, with high quality and that delight customers. o Schedule and lead meetings, brainstorming sessions, product releases and other related tasks related to the application lifecycle / project activities. o Coach, mentor and educate team members on application lifecycle policies best practices and process improvements. o Implement quality up front initiatives and champion/support organic process and micro-improvements with Agile teams. Understand priorities of initiatives and features from Business and Architectural Product Owners. o Build and maintain relationships with other product and architectural teams, and in partnership with technical staff and members of management. o Work with other Agile teams, their Scrum Masters and Product owners to ensure alignment and act together toward common goals. o Demonstrates continuous growth and improvement through learning from others and bringing fresh ideas to the team. o Creates, maintains, and shares metrics, team tools, burn-down and burn-up charts, progress dashboards, time tracking reports, executive reports, etc. Tracks metrics that are important to the success of the team and its delivery, and to help with continuous improvement Qualifications: o Bachelor's degree or equivalent combination of education and work experience in software development. o Requires 3+ years' experience leading Agile Software development teams through multiple release cycles. o Must be a proven SCRUM Master or project manager for Agile software development teams with a successful track record of delivering multi-tier SaaS solutions on time, with high quality and that delight customers. o Experience scheduling and leading Scrum of Scrums, sprint planning meetings, daily stand-ups, retrospectives or other project tracking meetings. o Lead groups to consensus and drive open times to closure. o Able to analyze critical information and present recommendations to team and to leadership. o Able to handle multiple tasks, projects, and priorities. o Takes ownership for projects/tasks and drive results for the project. o Conduct effective meetings that are punctual and have clear objectives. o Experience with and effective at planning for and managing cross-team dependencies. o Experience implementing quality up-front initiatives within teams. o Ability to work collaboratively with product owners, team members and management and other Agile teams to achieve product delivery goals. o Experience with multiple SDLC methodologies. o Experience working with teams who develop on the Microsoft stack preferred. o Strengths in planning, organizational navigation, and building / managing cross-team relationships. o Scaled Agile Framework (SAFe) training and experience a plus. o Experience with Microsoft Azure Dev Ops (MS ADO) for project management including creating reports, dashboards and queries o Excellent analytical and problem solving skills with an ability to analyze critical information and present recommendations to team and to leadership o Strong attention to detail o Identifying, collecting, and analyzing metric data o Able to handle multiple tasks, projects, and priorities Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
