GFL is a leading provider of diversified environmental solutions, committed to sustainable waste management services. As the major diversified environmental services company in North America, we offer our employees—proudly known as Team Green—the opportunity for career advancement, job stability in an essential services industry, competitive benefits, and the chance to make a real impact in our communities. Green for Life! Our Technology & Operations Support team focuses on advancing GFL’s in-cab fleet technology to enhance safety, efficiency, and service delivery. We work closely with drivers, operations, and vendors to ensure seamless integration, training, and ongoing support of systems that keep our operations running safely and efficiently. In this role, the Application Support Analyst will be responsible for integrating, training, and supporting advanced in-cab technology solutions across the fleet. The role requires a mix of technical troubleshooting, user training, and system monitoring to ensure reliable operations. Following the probationary period, the standard work hours will be 5:00 AM to 1:00 PM, requiring the ability to work independently and self-sufficiently for part of the day. The Application Support Analyst will own the following responsibilities: Field incoming problem tickets from end users related to in-cab applications and systems, ensuring timely resolution of incidents. Build and maintain knowledge base and training guides for drivers and staff, focusing on system utilization, troubleshooting, and best practices. Provide on-site and remote technical support for hardware and software issues, minimizing downtime. Monitor integrated systems, collaborating with internal teams and third-party providers to resolve issues quickly. Proactively assess fleet technology performance, analyze data, and recommend enhancements to improve safety and efficiency. Test fixes, perform post-resolution follow-ups, and ensure issues are fully resolved. Communicate technical issues and solutions clearly to stakeholders including management, end users, and vendors. Your experience and education: Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent combination of education and experience. 3–5 years of proven experience supporting or deploying in-cab technology solutions, including fleet management and camera systems. Valid driver’s license with willingness to travel locally for on-site installations, training, and support. Strong troubleshooting and problem-solving skills with the ability to resolve issues efficiently. Excellent communication skills with the ability to collaborate with vendors, drivers, and internal teams. Experience developing and delivering training programs and creating clear documentation. Proficiency in Microsoft Office Suite and ability to prepare reports and business correspondence. Strong organizational and time management abilities with a proactive, detail-oriented approach. Ability to work independently, prioritize tasks, and adapt to shifting priorities in a fast-paced environment. Why Join GFL? At GFL, we’re building more than just a company—we’re building a community. Our goal is to invest in our people and provide opportunities to grow for life. Join us to: Make a difference in your community and the environment. Grow your career within a stable, essential industry. Access comprehensive benefits and development opportunities, including paid holidays and employee Assistance Program with free counseling services. Be part of a team where your voice matters—Team Green! We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.
