Date Posted: 08/26/2025
Req ID: 44952
Faculty/Division: Vice Provost Strategic Enrolment Mngmt
Department: Learning Space Management
Campus: St. George (Downtown Toronto)
Description:
The Director, Learning Space Management (LSM) is responsible for working with the University Registrar to provide strategic direction and leadership in the development, delivery, and evaluation of academic scheduling (courses and exams), ad hoc room bookings, accommodated testing services, classroom technology and classroom design services for the University of Toronto St. George Campus.
The Director, LSM works with divisional partners to establish common policies, principles and guidelines relating to academic scheduling, classroom technology and classroom design across the tri-campus. The Director leads a cross functional team who provides expertise to the campus community regarding academic scheduling, exam invigilation, space utilization and classroom technology while seeking to develop positive, dynamic, and productive relationships with academic and non-academic divisions/units.
The Director champions service and performance excellence, and plays a key role in leading, influencing and establishing the desired organizational culture. The Director actively engages in efforts to maximize service integration and a cross-functional approach among all units within the URO and is part of a network of registrarial, IT and student service professionals that collectively contribute to U of T’s positive learning environment.
The Director, LSM reports to the University Registrar and works collaboratively with a team of directors across the Vice-Provost, Strategic Enrolment Management portfolio. The Director works closely with academic units and staff across campus events, IT, CTSI, and OREP.
Qualifications Required:
EDUCATION:
Undergraduate degree in a relevant discipline; master’s degree preferred.
EXPERIENCE:
Minimum of ten (10) years of related experience in registrarial services, instructional services, information & technology services, or data governance at a post-secondary institution.
Demonstrated success in project management within a complex environment.
Previous experience in establishing work plans, managing projects deliverables, and developing and managing budgets.
Knowledge and experience in negotiating equipment and services agreements.
Knowledge of registrarial matters including scheduling, classroom design and classroom technology.
Proven experience with data analysis to inform decisions leading to enhancing efficiencies and align with organizational goals is required.
Experience in post-secondary registrarial, enrolment, student services policies, procedures and systems preferred.
Previous experience with scheduling software, Student Information Systems, or other enterprise database solutions/customer relationship management systems an asset.
Experience applying technology and classroom design to enhance the learning experience is an asset.
Demonstrated managerial experience and proven ability to lead, coach and motivate staff, preferably within registrarial, enrolment or student services of a post-secondary environment.
SKILLS:
Excellent interpersonal skills with the proven ability to use an inclusive approach to develop and cultivate relationships with students, faculty, staff, and members of the external community.
Ability and aptitude for progressive, creative, and innovative thinking; Must be able to independently exercise superior judgment to make important decisions on complex matters which may fall outside of the scope of established policies.
A skilled facilitator, presenter, and communicator with the ability to effectively facilitate discussions to achieve appropriate outcomes.
Ability to lead, influence and support organizational and cultural change.
Proficiency with standard office software required.
Ability to interpret and apply a broad range of institutional policies and procedures.
Strong analytical and organizational ability.
Proven ability to exercise good judgment, initiative, and maintain confidentiality.
Ability to work under pressure and with deadline constraints while balancing competing priorities. Strong interpersonal and team skills.
Closing Date: 09/09/2025, 11:59PM ET
Employee Group: Salaried
Personnel Subarea:PM
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 7 -- Hiring Zone: $145,219 - $169,423 -- Broadband Salary Range: $145,219 - $242,032
Job Category: Administrative / Managerial
