SalaryThe salary range for this position is CAD $54.16 - $77.86 / hour
Job SummaryWe are currently hiring for a Full Time Manager, Long Term Care Home Contract Services & Business/Systems Optimization to join our team at Central City Tower located in Surrey, B.C.
Connect with us!
Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:
- Four weeks of vacation to start
- Comprehensive 100% employer paid benefits
- Immediate enrollment in a defined municipal pension plan
- 50% subsidy on Translink passes
*Eligibility based on employment status
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.
Instagram | Facebook | LinkedIn | X
Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Manager provides operational leadership and management for all contracted Long Term Care Homes, Group Homes, Family Care Homes across Fraser Health. Manages the business/financial and related systems in order to optimize services including those directly operated by Fraser Health, and ensures contracted service providers meet contractual obligations including compliance with both Ministry of Health and Fraser Health policies. Develops and implements systems and effective communications to ensure resolution of system issues. Collaborating with the Manager, Access, Care & Transitions/Clinical Quality, oversees an integrated approach to contractual oversight.
Accountabilities also include managing funding allocation processes and issues, overseeing equipment allocation and tracking, developing and implementing the provincially mandated Individual Assessment Rate Setting process, and responding to and processing requests received by contracted services providers under the Freedom of Information and Protection of Privacy Act. Manages assigned staff and budget.
Responsibilities
- Provides business/system operational management of existing contracts for approximately 65+ contracted Long Term Care Home/Group Home/Family Care Home facilities/service providers across Fraser Health. Negotiates operations plans with service providers, monitors performance, develops necessary action plans, and manages financial recoveries as required.
- Leads a comprehensive and integrated approach to contractual oversight and clinical quality in Long Term Care Homes/Group Homes/Family Care Homes, in collaboration with the Manager, Access, Care & Transitions/Clinical Quality.
- Develops, implements and monitors Long Term Care Home funding allocation and utilization, in collaboration with relevant stakeholders such as Fraser Health Finance, Director, Clinical Operations.
- Manages Individual Assessment Rate Setting for residents, as mandated by the Ministry of Health; develops, implements, monitors and evaluates rate setting processes.
- Collaborates with internal and external partners to provide a comprehensive and integrated approach to clinical quality and contractual oversight in contracted services.
- Develops and implements goals, objectives, policies and procedures for the portfolio ensuring effective outcome based services.
- Identifies areas of significant risk related to business and system issues; coordinates investigation/follow up, develops mitigation strategies, and ensures the communication and resolution of system issues.
- Manages assigned purchased equipment budget and allocation to service providers; develops a purchase, assignment and tracking system; processes, tracks, identifies discrepancies and resolves as required.
- Plans and manages administration and information systems and resource plans so that daily operations and support activities are conducted in a timely, effective and outcome based approach.
- Leads and directs various facility activity requirements (i.e. data collection, rate verification, temporary beds); coordinates and/or prepares statistics and information as required for program evaluation and improvement. Provides leadership to special initiatives and projects as required.
- Participates in Long Term Care & Assisted Living Services along with Fraser Health wide planning for Long Term Care and related services. Liaises with user groups to discuss and identify strategies, initiates contact with external agencies and other health authorities to identify areas for opportunities and change.
- Manages assigned staff; hires, directs, supervises and evaluates staff to ensure performance of expectations/duties; promotes, disciplines and terminates staff as required.
- Develops and manages annual operating and capital budgets, space and equipment needs for assigned portfolio. Analyses variances and implements mitigating strategies that do not impact the service or other systems. Recommends allocation of and manages/monitors funding for minor capital renovations/equipment.
- Oversees requests received by contracted service providers under the Freedom of Information and Protection of Privacy Act; supports staff to respond to and process requests.
- Participates in Provincial, Ministry of Health, and regional committees/workgroups as an expert stakeholder, representing Fraser Health's interests.
- Identifies and promotes the development of research opportunities, collaborates with stakeholders, conducts service needs assessments and program evaluation.
- Liaises with internal and external stakeholders to promote communication, information sharing and feedback on initiatives.
QualificationsEducation and ExperienceBachelor's degree in a business related discipline. Seven (7) to ten (10) years experience in a health care setting, including five (5) years related financial and contract management experience, or an equivalent combination of education, training and experience.
Valid Class V B.C. Driver's License with access to a vehicle for business-related purposes.
CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Ability to manage contracts and monitor operational and financial targets.
- Knowledge of financial systems and residential funding models.
- Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.
- Excellent leadership skills with the ability to bring about change in a proactive manner.
- Ability to plan, prioritize and carry out projects.
- Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
- Ability to effectively manage staff.
- Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
- Excellent investigative, analytical and problem solving skills.
- Knowledge of Information Systems applications, tools and concepts.
About Fraser HealthFraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor
IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.
