Analyste associé(e) en assurance qualité logicielle Résumé du poste Le ou la candidat(e) travaillera au sein de l’équipe responsable de la qualité des applications fournies à nos clients internes et externes. Le ou la spécialiste du contrôle qualité logiciel (SQC) soutient une équipe agile dans l’analyse et les tests d’applications de haute qualité qui répondent et surpassent les attentes de nos clients. Le ou la spécialiste SQC soumettra et vérifiera les anomalies, maintiendra la documentation des résultats de tests pour faciliter le débogage et les modifications, analysera les résultats de tests pour certifier les fonctionnalités et intégrations existantes, et s’engagera à vérifier que les anomalies sont corrigées. Les tests incluront des tests fonctionnels et non fonctionnels, d’intégration, de régression, système et de validation rapide (sanity testing). Responsabilités principales Analyser les exigences, qu’elles soient complexes ou non, et rédiger les scénarios de test associés pour vérifier la conformité de l’application par rapport aux exigences mises en œuvre. Créer des documents techniques, en collaboration avec les programmeurs et les analystes, pour soutenir certains scénarios de test liés à des fonctionnalités complexes. Documenter de manière claire et concise toute anomalie rencontrée durant les tests. Collaborer avec les équipes de développement pour reproduire les problèmes et aider à leur résolution. Mettre à jour les scénarios de test en fonction des changements. Effectuer les tests selon le cycle de vie du contrôle qualité. Réaliser des révisions par les pairs et commenter la qualité des scénarios de test (exactitude, exhaustivité et clarté). Qualifications requises Un diplôme collégial ou universitaire dans un domaine pertinent, de préférence en informatique, serait considéré comme un atout. Minimum de 2 ans d’expérience en assurance qualité. Expérience avec un outil de gestion des cas de test (TestRail est un atout). Connaissance de Jira et Confluence. Maîtrise du français et de l’anglais, à l’oral comme à l’écrit. Capacité à travailler au bureau les lundis et mardis, et en mode hybride à distance les mercredis, jeudis et vendredis. Capacité à effectuer des tests manuels. ---- Associate Software Quality Assurance Analyst Position Summary The candidate will work in the team responsible for the quality of the applications provided to our internal and external clients. The software Quality Control Specialist supports an agile team in analyzing and testing high quality applications that meet and exceed our customer expectations. The SQC Specialist will submit and verify defects, maintain documentation of test results to assist in debugging and modification, analyze test results to certify existing functionality and integrations and commit itself to verify that the bug is fixed. Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing. Main Responsibilities Analyze requirements, complex or not and write related test scenarios to verify the application’s conformance in regard to the implemented requirement. Create technical documents, in collaboration with the programmer and analyst, to support certain test scenarios, for complex functionalities. Document in a clearly and concisely manner any anomalies encountered during the test. Collaborate with development teams to reproduce issues and assist in troubleshooting and resolving defects. Update test scenarios for changes. Perform tests based on the quality control life cycle. Perform Peer Reviews and comment on the quality of the test scenario (accuracy, completeness and clarity). Job Qualifications A college diploma or university degree in a relevant field, preferably in Computer Science, would be an asset. 2+ years of Quality Assurance experience. Experience with a test case management tool (Test Rail an asset). Knowledge of Jira and Confluence. Fluency in French and English, both spoken and written Ability to work onsite Monday and Tuesday in Sherbrooke and hybrid remote Wed, Thursday and Friday Ability to do manual testing Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
