Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.
Further information is available at www.bgis.com
SUMMARY
The HRMS Analyst is responsible for the analysis and operation of employee information along with the development of reporting and analytics of various HR-related information. In addition, the HRMS Analyst will also run low complexity projects within the P&C team. The incumbent will also support a variet of HR-related technical and innovative initiatives.
KEY DUTIES & RESPONSIBILITIES
Provides back-up administrative support to HRMS team as required
Write, maintain and support a variety of reports and queries utilizing reporting tools Proactively identifies, problem solves and escalates opportunities for further efficiencies
Participates in the testing and implementation of new/existing HR systems and interfaces; develops UAT test scripts
Respond to and provide recommended solutions for end users experiencing system issues
Log issues and follow-up with users to ensure issues are resolved
Escalates advanced technical issues to the Senior Director, HRMS
Trains users on new HR tools and business processes
Creates and maintains procedural documentation as required
Partner with the engagement survey vendor to coordinate and prepare for the annual survey
Ability to collect, compile and analyze HR data and statistics to produce actionable analytics and dashboards
Creates and maintains process flows, as needed in Visio or another tool
Liaise with colleagues in other teams or regions to help
Other duties as required.
KNOWLEDGE & SKILLS
Must have good analytical and technical skills - seeks to continually develop HRMS knowledge and expertise
Strong proficiency including MS Word and Excel and an ability to learn new software quickly
Experience with the full suite of HCM tools (including Core HR, recruiting, performance management, etc.) is a definite asset
College diploma or certificate in HR or Business
Understanding of HR technologies, business processes and dependencies
2-5 years of previous HRMS or data analysis experience required
Ability to manage low level complexity projects within the P&C team
Proven experience creating and modifying reports
Attention to detail and commitment to data integrity required
Ability to multi-task and work under time/deadline constraints
High level of customer service and relationship management skills
Proven team player, with ability to also work proactively and independently
Excellent written and verbal communication
Extremely trustworthy and capable of handling highly sensitive and confidential information
Exhibits a positive can-do attitude and approach to responsibilities; high degree of initiative and meets new challenges with an open mind
Licenses and/or Professional Accreditation
None required
BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.