Roles & Responsibilities:
Processing intake funnel items and support prioritization of request by providing clearly documenting Value statement (ROI, Regulatory, Security, Shaw Brand reputation, CX impact, Front Line impact, Prevent Loss of revenue)
Identify requirements and document deliverables (creating stories/JIRA Cards, BRDs, FRDs, Process Documentation/Maps) for initiatives.
Define acceptance criteria and review with stakeholders
Maintain a functional understanding of design and requirements
Support Business with shifting priorities due to competitive business landscape and participating in defining MVP
Participate in the development of Domain Road map and Solution evaluation for deliverables
Cross-domain contracts and user stories sign-offs
Review the test evidence artifacts
Requirements
Domain Knowledge
Acquire knowledge in the business domain to ensure deliverables meet the business requirements and do not introduce new anomalies
Understand high-level business processes and priorities to support domain vendor partner deliver the high-quality work
Identify/Create/Modify any new, or adjust the current domain processes as required
Using domain knowledge, Leadership skills, critical thinking, and problem-solving skills to negotiate creative solutions that follow the 80/20 rule (80% of value to come from 20% of the work)
Communication
Build and Maintain relationships with cross-domain (including Release teams) and business groups to ensure each party’s requests/requirements are met and processes documented to ensure timely and proactive communication
Flag business issues/risks based on design and documentation of any deliverables/initiatives (with the assistance of Tech Leads/Architects)
Communicate expectations
