Banyan Software provides the best permanent home for successful enterprise
software companies, their employees, and customers. We are on a mission to
acquire, build and grow great enterprise software businesses all over the world
that have dominant positions in niche vertical markets. In recent years, Banyan
was named the #1 fastest-growing private software company in the US on the Inc.
5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology
Fast 500. Founded in 2016 with a permanent capital base setup to preserve the
legacy of founders, Banyan focuses on a buy and hold for life strategy for
growing software companies that serve specialized vertical markets.
Role Overview
We are seeking a visionary yet hands-on IT leader to reimagine and lead Banyan’s
Corporate IT function. This role sits at the intersection of strategy and
execution, ensuring that our IT environment is both future-ready and reliable
day-to-day. The Head of Corporate IT will drive our digital workplace strategy,
creating a seamless, integrated, and secure end-user experience that enables
productivity across our globally distributed workforce.
The ideal candidate combines strategic foresight with operational rigor,
partnering closely with executive leadership and stakeholders to modernize IT
systems while championing a culture of service excellence, simplicity, and
innovation. This leader will develop and execute an IT transformation strategy
that modernizes our core systems, improves the employee technology experience,
strengthens IT governance, and ensures we are resourced appropriately to meet
evolving demands. The ideal candidate brings a strong foundation in IT
operations and infrastructure, coupled with a strategic understanding of
enterprise architecture and how IT can support scalable, secure, and
cost-effective business processes. The candidate brings strong cross-functional
partnership and communication abilities that enable aligned and successful
execution of IT strategies.
Key Responsibilities
Strategic Leadership
- Develop and execute a digital workplace strategy that prioritizes the
employee experience while enabling scalability, security, and
cost-effectiveness.
- Develop and execute a multi-year IT transformation strategy that aligns with
Banyan’s growth, operational model, and distributed structure.
- Ensure the IT organization is resourced, structured, and empowered to deliver
reliable, secure, and scalable support to employees across geographies.
- Provide leadership across IT functions including user support, endpoint
management, identity and access management, SaaS administration, and
collaboration tooling.
- Serve as a trusted advisor to executive leadership, translating business
needs into IT priorities.
End-User Experience & Operational Excellence
- Build a world-class end-user IT experience through proactive support,
streamlined processes, and seamless collaboration tools.
- Establish robust IT processes for onboarding/offboarding, SaaS provisioning,
device lifecycle, and incident response.
- Leverage automation and self-service solutions to reduce friction, improve
visibility, and empower employees.
- Continuously measure and improve employee satisfaction with IT services.
Digital Transformation & Change Leadership
- Act as a change agent, thoughtfully rolling out IT initiatives supported by
clear communication and change management.
- Drive adoption of modern workplace technologies, ensuring employees are
equipped with intuitive, integrated, and secure tools.
- Balance innovation and reliability—introducing forward-looking solutions
while maintaining a dependable IT foundation.
Architecture and Governance
- Set the vision for Banyan’s IT architecture in partnership with security and
business stakeholders, ensuring it is modular, scalable, and aligned with
cloud-first, zero-trust principles.
- Champion identity-first security and governance across SaaS applications,
devices, and data access policies.
- Work closely with the shared security function to ensure compliance with
internal policies and external regulations, and to enable rapid incident
detection and response.
- Define and enforce IT standards and policies that support efficient
operations and strong governance without introducing unnecessary friction.
Qualifications
Must-Have
- 10+ years of progressive IT leadership experience in fast-paced, distributed,
and scaling organizations.
- Demonstrated success delivering a high-quality end-user experience and
transforming IT into a strategic enabler.
- Strategic understanding of enterprise architecture, SaaS-first
infrastructure, and modern digital workplace solutions.
- Deep expertise in Microsoft 365, Google Workspace, identity & access
management, device lifecycle management, and ITSM platforms.
- Proven ability to partner cross-functionally, build credibility, and lead
through influence Nice-to-Have
- Experience in organizations with a M&A or portfolio-based model.
- Familiarity with compliance and certification frameworks such as SOC 2 or ISO
27001.
- Understanding of how to balance global standards with local support in
distributed organizations.
Success in this Role Will Look Like
- A clearly articulated digital workplace and IT roadmap that scales with
Banyan’s growth.
- Exceptional employee satisfaction with IT services and tools. ● Measurable
improvements in IT governance, visibility, and risk management.
- A high-performing IT function that delivers reliable daily operations while
leading Banyan into its digital future.
The expected base salary for this position is: CAD $200,000 - $250,000 and
includes annual bonus and equity (when applicable). Salary is based on a number
of factors including market conditions, location and may vary depending on
job-related skills and experience.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan
affirms that inequality is detrimental to our Global Teams, associates, our
Operating Companies, and the communities we serve. As a collective, our goal is
to impact lasting change through our actions. Together, we unite for equality
and equity. Banyan is committed to equal employment opportunities regardless of
any protected characteristic, including race, color, genetic information, creed,
national origin, religion, sex, affectional or sexual orientation, gender
identity or expression, lawful alien status, ancestry, age, marital status, or
protected veteran status and will not discriminate against anyone on the basis
of a disability. We support an inclusive workplace where associates excel based
on personal merit, qualifications, experience, ability, and job performance.
Beware of Recruitment Scams
We have been made aware of individuals fraudulently posing as members of our
Talent Acquisition team and extending fake job offers. These scams may involve
requests for personal information or payment for equipment.
Protect yourself by following these steps:
- Verify that all communications from our recruiting team come from an
@banyansoftware.com email address.
- Remember, employers will never request payment or banking information during
the hiring process.
- If you receive a suspicious message, do not respond — instead, forward it to
careers@banyansoftware.com [careers@banyansoftware.com] and/or report it to
the platform where you received it.
Your safety and security are important to us. Thank you for staying vigilant.
