About GeoComply
We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and
anti-fraud innovation, developing and delivering cutting-edge technologies to
help ensure regulatory compliance, combat bad online actors, alleviate user
friction, and protect businesses from fraud.
Achieving significant business and revenue growth over the past three years and
dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and
regulators for over ten years. Our compliance-grade geolocation technology
solutions are installed on over 400 million devices and analyze over 12 billion
transactions a year.
At the heart of it all is the people, united by a deep commitment to
problem-solving and revolutionizing how people and businesses use the internet
to instill confidence in every online interaction. With teams across five
countries, three continents, and a global customer base, we have no plans to
slow down.
The Role
We seek a proactive and experienced Senior IT Systems Engineer to join our
global IT team. You will focus on improving performance, scalability,
efficiency, and security. You'll analyze complex business requirements and
translate them into robust IT solutions. Collaborate with cross-functional
teams, bring innovative ideas, and stay at the forefront of IT advancements.
Join us and make a tangible impact on our organization's success.
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Key Responsibilites
- Manage and scale IT infrastructure, including servers, storage, networking,
and cloud-based services, to ensure high availability and security of systems
and services. Monitor system performance and capacity, and proactively
identify and address potential issues.
- Resolve escalated support tickets and respond to IT incidents timely and
efficiently. Diagnose and troubleshoot technical problems, and provide
solutions to restore services quickly. Maintain a high level of customer
satisfaction by providing excellent support.
- Collaborate with vendors and consultants to provide technical design,
implementation, and communication plans for IT projects. Ensure that projects
are delivered successfully by managing project timelines, resources, and
budgets.
- Automate IT processes using scripting, workflows, and integrations. Increase
system integrations to improve efficiency and scalability. Streamline IT
operations and reduce manual tasks.
- Monitor and administer firewalls, routers, switches, and AV equipment in the
local office to ensure network security and availability. Manage IP address
assignments, DNS settings, and network configurations.
- Manage hardware and software asset inventories, including tracking asset
lifecycles, maintenance contracts, and warranty information. Streamline the
procurement process by working with vendors to obtain the best possible
prices and terms.
- Train IT support engineers on the right procedures for rolling out projects
across different departments. Ensure that projects are implemented
consistently and effectively.
- Keep up to date with technology trends and research. Evaluate and recommend
new technologies and processes to enable continuing innovation of the broad
IT infrastructure.
- Perform any other duties aligned with the requirements of the position, such
as providing technical support to users, managing IT budgets, and
participating in IT projects.
Who You Are
- Post-secondary education in information systems or an equivalent combination
of education, training, and relevant experience. Candidates should possess a
deep understanding of information systems, including network architecture,
database management, and systems analysis and design.
- 3+ years of experience configuring and troubleshooting network devices and
services, including DNS, DHCP, subnets, Wi-Fi, and VPN. Candidates should
have a strong understanding of IP addressing, routing protocols, and network
security.
- 5+ years of experience working in a cloud-first organization, including
familiarity with Okta, Google Workspace, Entra ID (AzureAD), Kandji, Intune,
Zscaler, Slack, JSM, and 1Password. Candidates should have experience with
cloud-based identity management, authentication, and access control
solutions.
- Knowledge of Industrial Cybersecurity best practices and Cybersecurity
principles. Candidates should be familiar with common cybersecurity threats
and vulnerabilities, as well as best practices for protecting industrial
systems from cyberattacks.
- Experience in providing technical leadership and guidance to other IT
engineers.
- Excellent priority and time management skills to perform various concurrent
tasks with minimal direction. Candidates should be able to manage their time
effectively, prioritize tasks, and meet deadlines.
- Customer service-focused, excellent communication skills, and strong
analytical problem-solving abilities. Candidates should have a
customer-centric approach, be able to communicate effectively with technical
and non-technical audiences, and have strong problem-solving skills.
Bonus Points
- IT Certifications (MCSE, CCNA, ITIL, OKTA, Azure)
- Familiar with SIEM, Crowdstrike, and Zscaler, Cloudflare
- Experience with GCP or AWS
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$100,000 - $137,500 a year
Our compensation reflects the cost of labor across several Global markets. The
salary for this position ranges from $100,000/year up to $137,500/year. Pay is
based on several factors evaluated throughout the interview, including market
location, job-related knowledge, skills, and experience. At GeoComply, our
salary bands are crafted with purpose. They testify to the diverse range of
skills and experiences that fuel our success.
In addition to our competitive salary package, we also offer the following
personal and professional development benefits:
Performance-based bonus
Equity plans
Paid vacation and sick days
Extended health benefits
Generous Learning & Development Allowance
Sports and Physical Wellness budget (30% of L&D Allowance)
Charitable and DEI initiatives
Team-building events
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Apply Now!
Interested in joining our team? Send us your resume and a cover letter. We can’t
wait to meet you!
Commitment to Diversity and Equity.
If you don't tick every box in this job description, please don't rule yourself
out. Research suggests that women and other people in underrepresented groups
tend to only apply if they meet every requirement. We focus on hiring people who
value inclusion, collaboration, adaptability, courage, and integrity rather than
ticking boxes, so if this resonates with you, please apply.
Search Firm Representatives Please Read Carefully
We do not accept unsolicited assistance from search firms for employment
opportunities. All CVs or resumes submitted by search firms to any employee at
our company without a valid written agreement in place for this position will be
considered the sole property of our company. No fee will be paid if a candidate
is hired by GeoComply due to an agency referral where no existing agreement
exists with the GeoComply Talent Acquisition Team. Where agency agreements are
in place, introductions must be through engagement by the GeoComply Talent
Acquisition Team.
Why GeoComply?
Joining the GeoComply team means you’ll be part of an award-winning company to
work, learn and grow. We are fast-paced, high-impact, and have a can-do team
culture.
To be successful in our organization, you need an eager attitude,
professionalism, and the confidence to willingly work to prove yourself and your
ideas, and earn the trust of the organization.
Here’s why we think you’d love working with us.
We’re working towards something big
We’ve built a reputation as the global market leader for geolocation compliance
solutions for over 10 years. We’re trusted by customers from all over the world,
and the next few years will be particularly exciting as we continue to scale
across new markets.
Our values aren’t just a buzzword
Our values are the foundation for what we as a company care about most. They
signify the commitment we make to each other around how we act and what we stand
for. They are our north star as we work together to build a company we’re all
proud to be a part of. Learn more, here
[https://www.geocomply.com/careers/culture/].
Diversity, equity, and inclusion are at the core of who we are
In collaboration with our team and external partners, we promote DEI in our
recruitment and hiring practices; scholarships and financial aid; training and
mentorship programs; employee benefits, and more.
Learning is at the heart of our employee experience
At GeoComply, we foster an environment that empowers every employee to gain the
knowledge and abilities needed to perform at their very best and help our
organization grow. From a professional development budget to local training
opportunities, knowledge-sharing sessions and more, we are continually investing
in employee career growth and development.
We believe in being a force for good
We profoundly care about our impact on the world and strive to make meaningful
contributions to the communities we work and live in. Our Impact division
focuses on philanthropic and social responsibility initiatives, including
supporting our local communities, advancing equality, and harnessing our
technology to protect vulnerable groups. Learn more, here
[https://www.geocomply.com/social-impact/].
We care about our team
Our GeoComply team is talented, driven and hard-working, and is known for its
positive attitude and energy. At GeoComply, we take care of our employees with
the total package. Team members are generously rewarded with competitive
salaries, incentives, and a comprehensive benefits program.
We value in-person collaboration
GeoComply culture thrives on a dynamic mix of in-person energy and independent
focus and we champion a hybrid work model that blends the energy of in-person
collaboration with the flexibility to work from home. Our 3-day in-office policy
fosters teamwork and innovation, while also recognizing the importance of
individual work styles and needs.
At GeoComply, we live our value of Act with Integrity. Our workplace is built on
mutual respect and inclusion, and we welcome applicants of all backgrounds,
experiences, beliefs, and identities. Creating an accessible interview
experience for all candidates is important to us. If you have any requests (big
or small) throughout our hiring process, please don’t hesitate to let us know so
we can do our best to prioritize your needs.
We care about your privacy and want you to be informed about your rights. Please
read our Applicant Privacy Notice
[https://www.geocomply.com/applicant-privacy-notice/] before applying for the
position.
