Reporting to Facilities Manager, the Guest Services & Access Control Coordinator will be responsible for providing access control ensuring personalized assistance and satisfaction is achieved. As the primary first point of contact, the Guest Services & Access Control Coordinator is a champion of the guest experience and seizes every opportunity to exceed expectations. The Guest Services & Access Control Coordinator (Term) will: Provide prompt and courteous service to PC’s guests while ensuring sign in and badging procedures are being followed Answer and forward all customer calls, emails, messages, requests and questions or concerns Health and safety protocols Assist with managing the hoteling software including user additions, permission management, etc. Assist employees with maintenance service requests and ensuring they are communicated to facilities Act as liaison between employees and the facilities team to ensure concerns are addressed in a timely manner Provide access card to employees in accordance with suite access policies Reconciliation of Facilities related expenses on the Corporate Credit Card Issuing parking passes or vouchers at the direction of Facilities Management as required Receive incoming mail and schedule courier pickups Assist with access control for building, office and parking Maintain a clean and professional reception area Build and manage strong relationships with our vendors, staff and clients Maintaining, restocking and ordering of office and facilities supplies Maintain high levels of discretion and confidentiality Supporting and Assisting the Health & Safety email box inquires and JHSC meetings Other duties as assigned To be successful as an Guest Services & Access Control Coordinator (Term) with People Corporation, you will need: Strong verbal and written communication skills Prior experience in guest services, front-desk, reception, or access control functions Strong organizational skills with the ability to manage multiple priorities and tasks Excellent coordination abilities to schedule, monitor, and support guest and employee access smoothly Attention to detail in maintaining accurate records and logs What's in it for you: Learn by working alongside our experts Health care and dental benefits A retirement savings plan with company contributions A suite of Health & Wellness offerings Mental Health programs and support for you and your family Competitive compensation At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders. Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com. We know that it's the vast expertise and commitment of our teams in People Corporation and our Partner Firms that have put us where we are today. We value our employees and provide competitive salaries, a comprehensive group benefits plan, and a generous retirement savings plan. And we're in it for the long haul - once you join us, we want you to thrive. If you want to make a difference in the lives of customers, if you take pride in a job well done, and if you like to have fun, talk to us. To learn more about our Partner Firms, please click on the link below. https://www.peoplecorporation.com/en-ca/about-us/our-partner-firms Submit your information for future opportunities. Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com. For more information on Accessibility at People Corporation, visit our link https://www.peoplecorporation.com/en-ca/accessibility-statement.
