Line of Service Advisory Industry/Sector Not Applicable Specialism Cybersecurity & Privacy Management Level Manager Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Meaningful work you’ll be part of As a Cybersecurity and Privacy Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to: Account Leadership. Anticipating, identifying and frame up client needs and positioning PwC’s services to meet these needs and solve our clients’ most important problems (be out ahead of our clients). This may integrate resources, processes, and various technical combinations. Build trusted Relationships. Identify the important client stakeholders within each account and assign relationship owners in addition to yourself. Understand motivations and drivers for key client stakeholders and understand client cultures and dynamics that influence how PwC engages successfully. Establish and communicate PwC's strategic point of view on key cybersecurity issues, trends, and opportunities. Communicate strategic lessons learned to clients. Maintain an informed opinion about our client's best strategic direction for their security program. Develop a "first to support" client strategy to stay ahead of our competitors. Engage our technical competency teams frequently to bring the right resources to support our clients. Related to business development, you must Build Relationships in the Market. Draw from your existing client relationships to identify and win business opportunities. Develop highly differentiated PwC cybersecurity service solutions to solve client problems and work with PwC’s competency leads (e.g. Data security, IAM, TVM, Cloud Security, Network Security, Incident Response, EDR etc.) to showcase PwC’s skills, solutions, and differentiated processes. Related with project delivery, most build client engagement. Work with PwC and client teams to successfully achieve the desired outcomes as described in the SoW. Be confident about communicating expectations with clients, and any deviations that may affect the outcome of the engagement. Passionately pursue “PwC-Quality” experiences and deliverables and maintain a meticulous understanding of your project financials, team consumption of hours, expenses, and run rates to bring projects on budget and profitable. Bring projects before the deadline by anticipating situations that would cause delays. Anticipate potential situations that could cause program risks to occur. Related to team leadership, you must set performance goals and expectations by level and hold them accountable to achieve performance goals and expectations. Coaching PwC team members to build their knowledge and skills. Designing the ideal practice to help team members be successful and conduct retention strategies for the practice. Experiences and skills you’ll use to solve Strong client service experience with the ability to ‘read the room’ and manage a range of stakeholders successfully. Also, being able to understand how to achieve high client satisfaction. Interpersonal skills and proven commitment to collaboration and teamwork; with proficient written and oral communication skills, including experience presenting in a business context. Developing consulting methodologies and frameworks. Strong interpersonal and communication skills to manage client relationships. Understanding industry frameworks and regulatory guidelines such as NIST CSF and OSFI B-13, and experience applying those in a business environment. Experience with Governance, Risk and Compliance (GRC) activities including strategy development, target operating model and roles and responsibility definition, policy and standards development, control definition and testing, and risk measurement and monitoring. Demonstrated understanding of and thought leadership across cybersecurity strategy and risk topics including data protection; identity and access management; governance, risk and compliance; application security; asset management; network infrastructure and cloud security; vulnerability management; business resilience / business continuity; and third-party risk management. Knowledge should extend into transformative technologies such as AI. Desirable Certifications: CISSP, CISM, CISA, ITIL etc. Cybersecurity depth working with clients in multiple industries including financial services, telecom, power sector, technology, and retail. PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer. Why you’ll love PwC We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Professional Courage {+ 13 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in. We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process. To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation. Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons. Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.